-
March 2024 by Margaret Morrison
absolutely absurd that they’re supposed to open pretty early, low and behold i place an order through the app and at 6:50 AM when they should be open i’m sitting there waiting in the drive thru and see that all the lights are off and there’s not a soul in the store. not even a sign on the door to explain why. then i had to go through the painful process of contacting customer support to get a refund which is a pain in the butt. why accept mobile orders if nobody is even there?? and why weren’t people there at 7 AM?! i was livid
-
March 2024 by Shane Stuart
I've been going to this dunkin almost every morning for three years and the staff used to be friendly, efficient and the food and coffee used to be fresh. Now the donuts are stale. The cold brew taste old and you'd be lucky to get waited on. There's been three times I've sat at the drive through at 6:00 a.m. when they open at 5:00 and they never waited on me, I had to leave, do better Dunkin
-
March 2024 by cheryl costello
Love
-
January 2024 by Shannon Smith
They are never open in morning and accept orders from people and it's stealing people money.
-
January 2024 by C Jay
Not open at 8, hours listed as open till 9
-
January 2024 by Tachanka's Offspring
This place is awful, it’s ran by a bunch of highschoolers with low IQ’
-
January 2024 by Patricia Lane
There is no enthusiasm or sense of urgency from the employees in this store. Ordered cold coffee half doz donuts and breakfast sandwich. Waited inside almost 20 minutes. Sandwich was cold. Someone needs to re evaluate these employees customer service and sense of urgency.
-
December 2023 by Alfred DiVencenzo
Stopped in to pick up a box of hot chocolate, had a special request to leave room and the staff was great and came through even though they were missing a coworker and rushing through the morning line of orders.
-
December 2023 by Audrey Dvorak
Outside speaker is terrible, most of the workers, are rude, prices there are higher than any other dunkin, never get your order right, then they get smart with you, wait time for the window is sometimes 15 min. ,use to like the dunkin donuts in streetsboro, but they have gotten terrible.
-
December 2023 by Nobody Important
Nice staff, but my food is always incorrect. I ask for an egg and cheese wake up wrap every time and today I got a sausage egg and cheese sandwich and last time I got a sausage egg and cheese wrap. My coffee is almost always good, but my food is usually rang up wrong.
-
October 2023 by HeyitsAmanda
I had recently stopped in on my way home, and ordered a few things, one of which I had used my points on. When I got home, they had given me a wrong item, I had contacted customer service just to get my 200 points back. Granted it was busy so I truly do believe they were just trying to get orders out quickly and efficiently. To say Marie went above and beyond is an understatement. She had gotten back to me very quickly and was able to resolve the issue, quickly and professionally. This is not my local Dunkin but it’s worth the drive can’t wait tell next time!
-
October 2023 by Melanie Daugherty
Wanted a banana split and my husband wanted a strawberry sundae so we stopped for the first time here at our Local Baskin Robbins. Well we walked out with Nothing. They had no bananas nor did they have any strawberry topping for the strawberry sundae. The kid behind the counter just giggled the whole time and told us that this Baskin Robbins is NOT full service location. So we went down the road and I got my banana split and my husband got his strawberry sundae. We will Not be returning to this establishment.
-
October 2023 by Marissa R.
Ordered Frozen Chocolate and Egg,Cheese,Bacon Croissant, received Carmel Frozen Coffee and a raw croissant. I swear I think they just took it from their fridge and stuck it in a bag. This location has gone down hill big time.
-
September 2023 by SoftPlushieUwu (Daisy)
I’ve worked for a dunkin before, reading all these negative comments about this dunkin shakes me to my core.i can’t believe how self centered and rude people are in their reviews.me being a former dunkin employee i know what it’s like to work for dunkin…so i’m sorry to those of you that do not have the patience for all the work these ladies do to give us drink food and service at that,but i’ve seen how this dunkin runs at least almost every morning from 5am-11am they are packed inside and out so it’s very understandable that they have a limit to how much hot food can be made with the ammount of employees they have working and the ammount of customers packing up the place i can understand the worker’s frustration. i wouldn’t want someone placing a gigantic food order while in the middle of a packed out rush, especially if their ordering more than just 2 breakfast sandwiches and some hashbrowns.If they’re understaffed okay then leave it ar that don’t cause them issues or give them attitude.They can’t help it their understaffed it’s not their fault to begin with im sure it’s whoever makes their work scheduleSo honestly please have some patience for what these ladies do, their doing their best everyday it’s our job to not make it more hell for them possible so please just go in, order and be patient, remember patience is KEY there is no need for negative comments towards this establishment.Kid-friendliness: All the ladies are very welcoming to kiddos ☺️
-
September 2023 by Roselyn
Was half way through ordering when i was rudely asked “ how much food are you trying to order” i asked if there was a limit on how much i could order (was ordering two breakfast sandwiches and some hash browns) told through drive thru that we couldn’t order food because they didn’t have enough people working.i told the women i didn’t know there was alimit i could order and didn’t order. will not being going back to this dunkin again.third time this month i’ve been rudely spoken too by the few people they have working there in the first place.