-
July 2023 by Skylar Billingsley
Went in on a Sunday and they couldn't even provide prices. Said I'd "have to call Penske but they're closed on Sunday" as they were standing there at the rental booth. Like they were being paid to just stand there? So confusing. First time trying to do a rental through Penske and will never do so again.
-
June 2023 by Jake
I rented a penske truck from home depot in Streetsboro. I Put the keys in drop box same night (1 day rental) and was charged over $500. Penske and home depot couldn't find the truck and reported it stolen. When it was dropped off the same night. They claim they can't find a big white 26 foot box truck on the security cameras.. terrible customer service. For weeks penske was saying ill send you a check for our mistake then i call one day and all of a sudden it was miraculously reported stolen and they never tried to contact me. Not to mention I'm out of about $550 because penske and home depot has no idea how to check in trucks when they are received. I've rented trucks from pensk eand spent thousands at home depot. Neither one is seeing another penny from me. I will never reccomend them. This post will go on so many more websites. No one should have to go through this. Stay away!!!
-
August 2019 by Bill Nichols
Good pricing great service
-
September 2018 by Oberdan Nicolanti
Spent 20 minutes ringing out while applying for their special and still came up wrong