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“We have been working with Kyle. He and his team have been so flexible in meeting our needs. I wish every supplier was as capable and resolution-minded as these guys. Would highly recommend and will continue to work with Scratch Off Systems for future orders!”
“It was such an easy process to get my urgent materials printed the same day I called. Haley was so friendly & helpful, quick to reply, I appreciate the great service and quality work!”
“Todd, Michelle and Matthew are pros. Helpful, knowledgable and willing to listen and answer questions. Fast quotes. Good Service. Good pricing. Fast turnaround. Good at problem solving and offering solid options as needed. They won't let you order something that isn't right for your situation.”
“Speed Pro of North Akron handled a Sponsors Board for me for CREW Greater Akron. They requested Vector logos for all sponsors, so they didn't pixelate. This added a couple days collecting them from each company, but the result was amazing! I highly recommend them for your business needs!”
“Chad was so helpful in waking me through getting a refund for a box I had to buy for my Amazon return. Very kind and thorough. You don’t see customer service like this at all anymore.”
“I had such a wonderful experience working with Eric! This company is so professional and very kind! I called looking for a quote, emailed my logo minutes later, had a response ASAP & had my signs 2 business days later. When I went in to pick the signs up Lauran greeted me at the desk. If a hug were a person, it would be her. She was so informative and just wonderful. I already emailed them about another order! If you need anything printed, this is the place. I will never use vista print or any large company for my business needs again!”
“I work here....there's a fine line between quality and quantity and we each strive for both in our own ways, working together to find the best ways possible to complete each job.”
“I've been going to this ups store for a couple of years. These are some of the nicest, kindest people I've ever met. They go above and beyond to help. Thank you”
“I shipped a large picture from the Aurora location to Fort Myers, FL. I paid the extra money to have them box it up. The Aurora staff took care of it and made it to my daughter safe and sound. They went the extra mile while packaging it up to guarantee the picture wasn't damaged.”
“Impeccable service, indeed. This printer was extraordinary. We could not have grown our start-up without their advice on package insert sizes and designs. If we sent over a file with a mistake, we'd get a phone call hours later. Need it fast - no problem. We started by ordering quantities of 50 or so package inserts and now order thousands at a time. Some companies won't deal with startups and only want your business if you can place a large order.”
“Awesome rental experience! My truck was clean and ready to go on time. The guy at the counter even offered me a discount to save money on my cross-country move. Picking up my truck was quick and easy, so was the drop-off when I made it to my destination out west.”
“Received wonderful service. Janet helped tremendously in lowering the cost of my package going cross country. The lengths that they will go to provide the best experience is phenomenal. Also free popcorn”
“I am going to this location frequently for work. I have to send off shingles and siding for testing. The employees here have been so helpful. They don't get upset with the fact that shingles do make a mess. They remain pleasant and provide me with excellent customer service. This is a great place to go for any shipping needs. Also office needs.”
“Crew is fantastic! Come here frequently for shipping work stuff and staff are always a great help. Forgot my gloves here by mistake and they held onto them for nearly three weeks to hand them back over!”
“Employees working at this specific UPS are amazing. They’re friendly, helpful, engaging. Unlike the Hudson, UPS, I was so pleasantly surprised the first time I came to the Twinsburg Uupper yes because they were open a little later than our more local one. We got that right as they were closing and still they were wonderfully kind and helpful. The second time I came it wasn’t your closing but again reach service. Service is so great. I had to make sure I did a review. I’ll go out of my way to go to this UPS because of people are so nice here.”
“lizzie is an absolute gem, she helped me with a very strange situation i was in and did everything she could to help. she deserves a raise for her exceptional customer service. 🫶🏻”
“The staff was extremely helpful in figuring out my problem and getting something printed on time. Kian was exceptional with his attention and customer service. Thank you very much.”
“I’ve used this UPS Store for both shipping packages and notary services, and I’ve had a great experience each time. The staff has been helpful, efficient, and easy to work with, which makes a huge difference when I’m trying to get business or personal errands handled quickly.
I really appreciate having a reliable local place where I can ship items, take care of documents, and know things will be handled professionally. Definitely a convenient and dependable stop.”
“Had a shipping issue today with a package that needed to arrive next day by a certain time. They went above and beyond to research options, call other locations and keep me informed. Super impressed!”
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“I've been doing business with our local Staples for many years and have always been more than satisfied with the store and staff, all top notch. My latest visit was to return 2 mice (purchased in-store on my behalf by a relative (but not what I'd asked for)), pick up the mouse I'd ordered online, and to recycle the prior mouse (now sadly expired), which all went smoothly.
But the next thing that Dee J. helped me with was above and beyond! Knowing that sometimes useable, but orphaned parts were recycled, I asked him, on a long shot, if it were possible that someone had dropped off an AC adaptor and power cord that might work for my Handycam. Sadly, the cart was empty. When I explained I'd been trying to find someone with a decent camera/smart phone to photograph my new glasses for warranty service, he stepped up, then emailed me the photo. What a lifesaver!
Thanks so much!”