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August 2023 by Mark Kerns
I tried to pay cash to rent a train steak they told me I needed a credit card really
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January 2023 by Debora R.
I have called three different number today to report costly employee theft my ex boyfriend has been stealing since day one. I don't need these problems in my life I ask multiple time to stop we need the extra income. But he wouldn't today he blew on me and told they would blame because they him and he work his whole 20 hours But Home Depot from what I can tell dosent care at all. So he keeps his jobs plus what he choses that day to take home employees name is Ronald dye he does curb side order appears to be perfect employee
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April 2022 by Elaine Boots
No customer service and the place is filthy I was looking for outdoor lighting all the boxes are dusty and marked wrong and when I ask for help the guy said that's the overnight staff does that I said should we fix the more than five boxes shelved wrong he said He has only been there a couple months. My hands were black handling the stock in lighting. Totally disqusting
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October 2021 by Eight P.
One particular staff member was incredibly hateful during tool equipment return plus refused to listen to my concerns about equipment that stopped working half way through the job. Sunday night "manager" stood by and allowed this employee to continue to behave in an inappropriate and unprofessional manner. I've never been treated so poorly in a retail establishment.
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September 2021 by John A.
moved back home to streetsboro from arizona, this home depot is not big on customer service. After many dissapointing visits there I discovered the Macidona store. I would highly recommend the extra drive to Macidona. the time spent driving is a trade off verses the time spent tring to locate anyone who is not put out by you asking questions, and asking for help. Recently we purchaced a home, and needed all new appliances and other things ($$$) the stores associates were way to busy b.s.ing and bothered to get the 7k we ended up spending elsewhere. we tried the Macedonia store and were pleasantly surprised, the staff were very attentive and offered great customer service.
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June 2021 by J Dale
Sometimes it's a pain
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May 2021 by Cole B. Ebersole
The guy was going to charge me $20 to use their ramps to load something in the back of my truck.Upon return, we were charged $75 cleaning fee because the unit had dirt on the tires.I'm not kidding.
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May 2021 by Jason Fent
horrible service no help at all ended up leaving and going else where won't use this store again
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October 2020 by John Dearborn
They fix broken lawnmowers, leaf blowers, e.t.c. and do a good job.
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October 2020 by Doug Cabarle
I went to the Streetsboro, OH Home Depot to buy a tub yesterday, 10/9/2020 at 4:15pm and asked store associates twice for help loading the tub onto a cart. After 15 minutes of waiting, we left as nobody came to help.
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August 2020 by Kim Lehman
It is a great store and good people.
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June 2020 by Tom K.
This Home Depot has the worst customer service-the manager of this store should get some training from Ace Hardware-they've got it together. It's truly unbelievable how the customer is treated.
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June 2020 by John R.
I'll never step foot in HD again! And I'm fine with that as there is a Lowe's next to it. I bought Bahr semi-transparent deck stain in Redwood tone. Does this look like redwood????? The guy would not take it back nor would he give me credit in the store. Took me close to 20 hours to power wash this orange paint off my deck. The guy was slightly rude and only offered to re tone it. He said it was non refundable.
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December 2019 by Donna Dauber
great store. friendly staff
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December 2019 by Joshua M.
A manager named Mark refused to honor the price match policy on a Dyson vacuum. If they only knew how much I USED to spend there they would have just done the right thing. Pay attention to what a company does, not what it says.
