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November 2023 by Otis B.
In store personnel gave outstanding service. Great experience. Install was quick and efficient. Love the staff here. My disappointment was due to Walmart Customer Service Call Center. Hence the 1 star. I purchased the tires on sale for $130.00 per tire. The very next day the tires dropped in price to $108.00 ( I received an alert on the Walmart app addressed to me). Today while calling Walmart customer service, the Walmart customer service representative tells me that the price is now $100.00 per tire. I ask for a refund for the difference and Walmart refuses to credit me the difference. The representative is also very unprofessional and snappy with a sarcastic attitude and unwilling to assist or make the situation better. Unfortunately I won't be buying TIRES FROM WALMART. Any other tire sellers would be more than willing to credit you the difference. Or do something to make the situation better.
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September 2023 by E H.
Irresponsible person running self check coral. The woman should retire and has always given me an attitude and a fierce stare anytime you need help. 9/15/23 1130 am. I forgot something after I had checked out. I asked if I should leave the cart in the coral or take it with me. She told me I could leave it there(with her). Reasonable care was expected for my paid for and bagged belongings. When I returned 3 mins later, my bagged groceries and cart was found outside of the coral in the main exit aisle where someone could walk straight out with my belongings. She knew where the cart was and exercised no reasonable care and said someone was trying to leave with it! No way! And, even if that far fetched explanation was true, the items were carelessly left unattended. If you want to feel unappreciated as a customer, just head to this coral and look for the woman with a disgruntled look on her face. Only the surveillance camera would yield the truth. I left the additional purchases at the register and retrieved my cart. Poor service as always.
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May 2023 by Robyn W.
horrible customer service. I have never waited on the phone for so long, I called over 14 times and I still haven't heard back once. it's been 3 hours now and I've politely waited and called other departments just for them to be rude and tell me to call again and wait. will not recommend their customer service to anybody.
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October 2022 by Ann S.
I've tried for 3 weeks to contact a customer service member at 9:30am and the phone rings for at least 20 minutes with no answer. I then hang up because that's not even department I wanted. No other options! Terrible Customer Service! Ongoing problem! Find another Walmart that will appreciate how they get paid by the customer!
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January 2022 by Marie O.
Typical Walmart super store, this one is exceptionally clean, organized and well stocked! Employees are always welcoming and helpful! Shout out to Jake in produce, truly an asset to Walmart corporation! Another shout out to Shari, so friendly and helpful! #SatisfiedCustomer
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January 2022 by Vincent L.
Like all Walmarts, checkout speeds will be hit or miss depending on the time of day and the availability of self-checkout registers. If you're coming on a weekend afternoon and half the self-checkouts are down, then beware. If you're coming at a late hour when the all the self-checkouts are open and possibly even wait-free, then you've lucked out. Talking about time of day, if you come in late on a Sunday evening like I did recently, towards the end of a drive back from Pittsburgh, you'll find that many fresh grocery and produce items will be depleted. Fortunately, I found the organic selection relatively more abundant, less picked-over, yet reasonably priced, so this worked out fine for my weekly grocery run. Add in some quick household cleaning supplies and you simply can't beat the sheer size and selection of a Walmart supercenter.
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December 2021 by Diane M.
First of all, Joanne, cashier in the automotive section is the bomb!!! She was so sweet and courteous. This Walmart is Semi truck friendly and accommodating.. Store is clean and so are restrooms. Truckers do not leave your trash on the ground! This is one thing we were told is that they love the truckers but they tend to leave trash behind.. so take it with you or out it in the trash can
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August 2021 by Ellie D.
Best demonstration of not wanting customers in this store today. Went there around 4 today. Had a cart full of groceries. No actual cashiers working and over half of the estimated 30 self checkout registers were closed. There were 25+ people waiting to get to a register. Line not moving much. No manager or person around to ask to open registers. There were lots of workers in isles processing pick up orders. But no one to help the poor kid trying to help get customers through the self checkouts that were working. Won't be going back anytime soon!
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August 2020 by Carl S.
Hats off to the near idiot that decided to operate with one entrance/exit. All cars now park in one area closest to the open entrance making it a good walk if you can't get a space closest to the door. Then when inside, if you want housewares or pharmacy/ you have to walk another 1/4 mile to get to that part of the store passing the closed entrance on the way. You then pay and walk another 1/4 mile to get out and back to your car. We are used to coping with rude employees and now some fool comes up with this. I'll stay at target and pay the extra dime, more professional and customer oriented. Stupid no common sense people in management positions.!
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August 2020 by Ali T.
Worst Walmart and their employees especially their managers. Forgot my wallet home and when I asked a manager he said cashier can put your cc info in but when got to the cashier she called another manager and she said I can't so we end up wasting 2 hours shopping and over some stupid managers. Their employees need to get their shit straight, seriously. There's always someone struggling with them and this time it was us smh...
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February 2020 by Jackie L.
I tried Walmart delivery for the 2nd time. Not going to be a 3rd. They didn't include the most expensive item, but of course charged me for it. When I called the next day I had to call two different numbers, spent 1/2 hour to receive a refund in 3-4 days. They refused to refund the $9.95 delivery charge for my inconvenience. How can they charge a fee when they didn't deliver the entire order? Very disappointed to say the least. Too corporate; no personal service - they don't care. Consumers can take it or leave it - so I choose to leave it and hope you do too.
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December 2019 by Gloria B.
I went o Walmart to pick up money that had been wired to me. When I told the clerk in customer service why I was there, she asked, "What's a MoneyGram?" I repeated that I was there to pick up money that had been wired to me. She responded, "It's not a Moneygram.". I then asked, "So what's it called?" She said indignantly, "It's called receiving money". I could no believe how ignorant this woman was. I asked to see a supervisor who simply listened as the clerk created a totally different story. While ignorant, she is, also, good a lying. When I asked the supervisor what she planned on doing about the situation, she said, "We'll handle it". Without a doubt, she was on the side of the clerk. There are some decent and intelligent employees at Walmart, but this clerk demonstrated enough ignorance to give me a bad impression of the store. Ves
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October 2019 by Tamika L.
Let me preface this by saying that I've only been to this location during off-peak hours. I'm sure that influences some of my experiences. Upon entry, i noticed that this location seems to take cleanliness more serious than most Wal-Mart locations. The store looks good when you walk in. The aisles are free from debris and clutter and the shelves are stocked with adequate merchandise. If you happen to be in an aisle and need assistance, it can be tough to locate an associate. Again, this could be due to the time of day that I'm usually here. The check out process is fairly simple as well. I'm a fan of places that allow both self checkout and cashier assisted lanes to exist simultaneously. I've never had to wait for long and the well- supplied inventory usually means I have more to purchase than I came in for.
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August 2019 by Amelie D.
Walmart is pretty much Walmart. A huge supermarket where you can pretty much find anything. From produce to clothes, from cooking utensils to car material, from outdoor stuff to pharmacie... just pretty much anything. I would say it can make it easy for people so they don't have to go to several locations to do their full list of shopping/groceries. Their prices is usually decent, but I never really see sales over there. I usually use Walmart for their crafting section more than anything else. It is pretty standard and reliable. I never had any issue with people working there.
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July 2019 by kim D.
Update on Vision Center. After swearing I would never darken their door(s) again I was in need of a new prescription for contacts and as I see a retinal surgeon on a regular basis (so my eye health is closely monitored) due to having ocular histoplasmosis, I decided that I would- in spite of my last experience- give them another try. I also realized that my negative review was primarily based on rude customers and while the staff could have been more attentive to me, perhaps they did not know how to handle the situation I described in my initial review. Interestingly enough I experienced the same type of rude customers but the technicians handled it quite well this time. As for the exam and the doctor.... Top notch. Dr. Landes was thorough and professional and I give him very high marks. My husband had an exam also and he was pleased with Dr. Landes too.