-
March 2024 by give me one million subs without a video
Have always helped me and been really good to deal with.
-
February 2024 by Holley Iacona
Willis was super friendly and helpful.Made our experience more enjoyable!
-
January 2024 by James Tibbits
Update 2: Still no contacts, called and spoke to 3 people before being told they weren't there and once again was just told that a manager would look into it. This has been easily the worst experience I've had with any business in my entire life.**UPDATE** It has now been 3 months and they still don't have my contacts ready.**Uncaring and unprofessional. I purchased glasses and contacts on the same day from this location. When the glasses came in I expressed concern that they didn't feel like the right prescription and I couldn't see very well and was brushed off my the man that helped me, he just said wait a couple weeks and it'll be great. I waited a few weeks and called to ask about it because they still weren't right. I was just told to keep waiting to adjust.As of this review my contacts still haven't arrived and it's been 2 months. At this point I've just accepted this as a lesson learned to not deal with this location ever again.
-
January 2024 by Gina D
My eye exam was fine. But when I called over a week ago I needed to order contacts before the end of the year for my insurance. I gave my phone number and was told the next available optometrist would call me since all were with patients. And as of today I still have not heard from anybody. Very disappointed. I ended up ordering them from somewhere else.
-
January 2024 by Julie Hrusovsky
I have been a customer since 2015. I have always been happy with their products and service. Great group of people work here. They treat you with kindness and are very professional.
-
December 2023 by Holly Dabich
If I could give zero stars I would. Took three weeks to get my contacts in and the dr wrote the wrong prescription. Thought my vision had worsened because I couldn’t see out of my contacts, turns out they wrote the wrong prescription. Waste of time and money.
-
December 2023 by Diane Naso
Very disappointed in Willis the manager, I called ahead to order my glasses but he made me come into the store to reorder my warranty glasses. Every thing was in the computer. All he had to do was look it up.I didn’t even have to sign anything or prove if it was me?? So why did I have to drive to the store??? Why?
-
December 2023 by Rick Marrero
Horrible customer service. Was stuck in traffic on my way to my appointment so I called ahead to make sure It was going to be okay for me to be seen. They said they would make sure I could get seen since I called ahead. When I arrive I was told that I cannot be seen, and that whoever I spoke to on the phone lied to me. I drove 20 minutes to get to my appointment! I am extremely disappointed and will be taking my business else where.
-
December 2023 by Patricia Bergman
EXCELLENT!!! Very professional and friendly service at a great price! Highly recommended, great quality and many options! All staff at the office went out of their way to be helpful and accommodating.
-
October 2023 by Miss Rose
My eye exam went smooth, the doctor was very thorough, the assistant who got me checked in was great- I ordered 3 pairs of glasses. They all look and feel amazing. Wilson was professional and kind. I didn’t have a long wait and it was very busy on a Saturday. They told me my glasses would arrive within two weeks- they arrived in 9 days- early. I couldn’t be happier with my experience in its entirety. Thank you!
-
October 2023 by Katherine Laubert
Quick and helpful! Great people who were very efficient. Dr. Lai was good at his job!! We enjoyed the help we received from Deserie!
-
August 2023 by Brianna Bayer
Appointment was scheduled and on time, exam was swift and thorough. One thing is to be sure to note that the "buy 2 glasses with an eye exam" deal is only applicable for an eyeglasses exam only and not the eyeglasses AND contacts exam. If you get both then you are disqualified from getting the deal. Other than that I was surprised with how negative the reviews were.
-
August 2023 by Sandy Zupancic
Worst experience today. Sat waiting for dr after pre-screening. More came in after me..pre-screened and sat down. Once dr started seeing patients..the tech just put folders outside his door apparently in no specific order and pulls whatever he gets. After the 3rd person he took ahead of me..as I sat there..I finally just walked out. I asked what their process was and the response was that she was from another store. She had no idea what she was doing, never smiled, and was too busy looking at her cell phone in the top desk drawer to even pay attention to what was going on. I couldn't trust them with my eyes.
-
August 2023 by Amany Yousef
very helpful from the team leader, manager and Doctor. Very professional Extremely happy with the service. I would highly recommend .
-
August 2023 by Rylie Phillips
I have been here for over 8 years. They used to be great. They have become extremely slow, incredibly rude. I recommend not coming here.