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March 2024 by Debbie Duraj
Yum is all I'll say.
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March 2024 by Nick Robinette
Multiple times I have come here and waited in line for 30+ minutes to just leave empty handed. Service personnel are nice, but there is no slower service in all of strongsville.
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March 2024 by Mohit P
Best bagels
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February 2024 by Justine Z
This place is always a mess. The staff is always in some state of turmoil and it doesn’t seem very clean. The managers (who are always different) are usually scolding the staff and it’s just awkward. They prioritize DoorDash orders over in-person customers and I recently waited 25 minutes for a dozen bagels. I almost went behind the counter and put them in a bag myself.
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February 2024 by Aslam Syed
I enjoy the food but the recent change in ordering at the cash register than waiting is really dumb. Would applaud a change back to the
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February 2024 by Brian Ross
Needs to invest in training employees or close down. I'll assist with the basics, "toasted" means put in the toaster, and you would think common sense would be to put the cream cheese on one side of the herby turkey and the sundried tomato spread on the other, not both spreads on the same side right? And in minimal quantity at that. I'm not even sure what sort of incompetence was required to pull that one off. Anyway, the second star is because I laughed before tossing my sandwich in the trash. You can't save em all.
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January 2024 by Alex Cika
Very slow staff , polite but I was in there for 15 mins with 1 person in front of me that's
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January 2024 by Scott R
Don’t bother ordering online. It’s been a half dozen times at this point; they never have your sandwich ready within the 15-20 minutes the app tells you. Most, if not all of the time they have no idea about your order, asking when you placed it and forcing you to wait for them to make it. I waited a half hour once behind everyone in line. Didn’t I order ahead and to go to avoid this?!
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December 2023 by Eric Valente
Would rate it much lower, but the staff was very friendly and quick. They removed all the tables and chairs from the entire place. They claim they "don't have the space" but that is absolutely absurd bc they had the exact same space for at least 2 decades before covid and had chairs and tables. Just another business using covid as an excuse to offer poor customer service. The food is not horrible, but definitely not good. Nice staff, at least, but I won't be coming back based on their lack of care for customer service.
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December 2023 by Mackenzie Miles
VERY DISAPPOINTED! The service this morning was extremely rude and uncalled for. I get it, it is a busy Sunday morning but being told by employees that "it's too busy for me to do that for you" when trying to order take out, is extremely rude. Will not be returning to this location.
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November 2023 by Mama Jay
You used to be able to come in, get your food and sit at a table, have your cup of coffee, have your bagel and read the paper here or meet up with a friend or coworker. Now, it feels very cold. There are no tables at all and it is very uninviting. If you're going to have a to-go business, why not downsize to a smaller venue, like a food truck or a push cart?
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November 2023 by Madison Frank
I went to this location on a busy Saturday morning. Despite the crowd, the employees were so nice! We even had an issue checking out and the workers were so kind and helpful.
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September 2023 by Amanda Agrusa
Great customer service and pretty decent bagels.
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September 2023 by Dan Hooper
Staff is completely incompetent. Waited for 20 minutes for an order. Guy had it sitting on his back counter already made for 20 minutes; he forgot to bag it. Let me stand there and wait like an idiot the whole time. Who knows about the food but I will never return to this location. Total disrespect and disregard for peoples time.
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July 2023 by Lexi Lucas
A very great place. Food is nice and the worker are great. The only things that is bad is some of the costumers. Some people there are very rude to the staff. i believe its a great place and I recommend it.