Costco Optical Department provides a welcoming and efficient shopping experience for its members. Customers consistently praise the friendly and knowledgeable staff, particularly highlighting the exceptional service received from team members. Many appreciate that the location is well-maintained and conveniently accepts Apple Pay, although some note that Discover cards are not accepted through this payment method. The store offers a wide variety of products, from groceries to electronics, with significant savings on items like rotisserie chicken and gift cards. Members enjoy the bulk purchasing options that help them save money on essentials, including laundry supplies and vitamins. While weekends can be crowded, customers find that checkout lines move quickly, making the shopping experience more pleasant. The tire department is another highlight, with customers reporting positive experiences when purchasing and servicing tires. Staff members are described as friendly and efficient, often going above and beyond to assist with tire issues and warranties. Overall, Costco Optical Department is recognized not only for its great deals and product offerings but also for its excellent customer service, making it a favorite among local shoppers.
What a pleasant experience! Dave was super friendly extremely knowledgeable and took care of me in a jiffy ! took the time to make sure i was getting the most bang for my buck with my insurance! i’m extremely pleased with my choice to go there!
March 2026
No issues once so ever. Found a frame, gave my script and the savings was incredible. Great staff
February 2026
I have always had a great experience here. The Doc is great!