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June 2025 by Cars Yelow
I came to Costco Tire Center just to repair a flat tire. Instead of simply patching it, they dismounted the tire without explaining why. Then they told me the TPMS sensor was now damaged and needed to be replaced. When I asked why they even removed the tire like that, they just said, “That’s how we always do it.” The whole process took much longer than expected, and I ended up paying for a new sensor that I believe wasn’t necessary. Very frustrating and disappointing experience. I expected more professionalism and clear communication from Costco.
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May 2025 by D S
I was having an issue getting new tpms sensors (redi sensors) to trigger, discount tire where I bought the tires couldn't figure it out (and they didn't really care), but Hannah at this Costco tire center figured it out and didn't brush me off, thank you Costco for great service!
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May 2025 by Louise Bouhasin
The staff is friendly, courteous and easy to work with
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June 2024 by andrew sabol
Time for scheduled tire rotation and balance. Made appointment online
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April 2024 by Heather Dillon
Steve is phenomenal and goes above and beyond. I highly recommend him and Costco Automotive.
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March 2024 by Jeff Klaas
Good price, kept to the appointment time, nice tires.
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February 2024 by Ethan Bianco
Very painless and the new tires are great, zero complaints
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February 2024 by Leah Berkebile
They did not complete the job that they set out to do on my car. They said they could not fix the puncture in my tire, so they had me order a $300 tire from them. They took a long time to put it on, and then when they came out, they said they couldn’t get the spare tire back in so we would just have to deal with the spare tire sticking out. They did not finish the job, but I had to pay for the job. Next time, I will not take my car here. I should’ve read the other reviews first which stated, do not take your car here unless you’ve purchased their tires. Lesson learned. But hopefully others will read the reviews first.Also, The lady working there was extremely unfriendly. Overall not a pleasant experience.
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February 2024 by Ethan
Very painless and the new tires are great, zero complaints
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January 2024 by Michael Brown
Bought 4 new tires there in February 2023, and they offered free tire rotation after so many miles. Sounds like a good deal, right? Well, in December 2023, I went back for the tire rotation, and when I got my car back, one of the low tire pressure sensors in my car had been broken. The low tire pressure indicator on my dashboard now blinks when I turn the car on, so it always appears as though one of my tires is low. This was not happening when I dropped my car offWhen I brought this to the managers attention, I was basically told “Oh well, those break all the time. It wasn't our fault but we’ll replace it for $70”.Of course this answer was not acceptable, so I went back another day and spoke with a different manager. Got the same answer!These people obviously do not care about their customers. This issue could have easily been resolved by them, and should have been since the damage obviously occurred while my car was in their care. Instead, they have lost my business, and I strongly suggest that you all take your cars elsewhere.
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January 2024 by Ken Rybicki
Backed up on appointments....but that means there are a lot of people coming here to get tires, and at the best price I have found on Michelins! I'll be back
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December 2023 by Venus Potenzio
Last week my membership paid for itself. A new battery for my car cost over $200. I found it at Costco for $90. Just 2 months ago I put brand new Michelin tires on my car. They're efficient friendly and the price is right
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October 2023 by Audra Gerty
I had an amazing experience with the tire center! I had originally come to put air in my tires because I got the notification on my dashboard. When I went around to look, it ended up being pretty flat, likely punctured after I hit a curb earlier in the week. Josh worked very diligently with me to get a new tire for an amazing price and I was so very thankful, especially given it was an emergency situation and I didn’t have an appointment. He gave me a lot of options and helped me choose the right one to go with for my financial situation! Very grateful for all of Josh’s help!
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October 2023 by Sir Yousif
The manger is worse than the employees. They couldn’t fix a small tire puncture. They claim that the threads are too low. Which does make any sense. I went to a tire shop it took them less than 15 minutes to fix it.Unprofessional people.
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May 2023 by Deaven M.
I'm a past customer of Bj's, and the selection at this costco was worse than where I left. The door staff were extremely rude. Going back to Bj's ASAP
