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December 2023 by Natasha Frye
Always can go in and find what we're looking for!!
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October 2023 by Debbie
Clerk who waited on me Saturday was awful. After scanning the show I wanted he went in back, never returned. I noticed him talking to another customer 10 minutes later. When I asked him about the shoe he said the Hoka ? Yes, I said. Oh it's not in stock. He didn't come out to tell, he was too busy working on a order
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October 2023 by Mary Cary
I found the staff friendly and helpful and knowledgeable which is rarely found in the younger generation of today, quite refreshing
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September 2023 by Jeff Deucher
If big box stores wonder why they are losing business to online markets, they only have to look at their stellar customer service. Shopping for shoes on a Wednesday afternoon to be left in the department by ourselves (wife and I) for a lengthy period of time. Walked up to the front to ask for assistance and was told he’s by himself and on the phone. The distinction should have been made between a store phone or cell phone. When the salesman did come out, he was less than thrilled to help us. No apologies, no hello or thank you. We knew what we wanted and knew the store had the size needed so certainly not a difficult task. Shoes given to us, and again, nothing said but a quick turn and his back. Just another nail in the retail coffin!
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September 2023 by Adrian Biliboaca
My daughter loves the sports apparel there. Very easy to find sizes.
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September 2023 by Ronnie S.
The shoe Dept there are so good! Dicks sporting store in Mansfield,Ohio all the people working there are right there to help you find what what you want!!Lee and Patty Minor
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August 2023 by jeff selerowski
Employees at this store were very pleasant and helpful....shout out to Jarin for going above and beyond....thanks!
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July 2023 by Frank Beningo
Always a great place to visit very nice people work here
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April 2023 by Karia Lanken
Went here looking for a very specific pair of shoes. Walked in, showed the guy a pic of the label with no pic of the shoe and asked if he could find it by the model number. He walked RIGHT TO IT! That's a man who knows his job. He got us the right size and we were out in under 10 minutes (after wandering and shopping for other stuff, too.) That is some efficient shopping. We love this store! And this location has especially great service and very knowledgeable people.
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April 2023 by Makemelaugh99
The service at the shoe area was great! Would be 5 if I didn’t get caught dunking on a family member.
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January 2023 by Jeff Thwing
Easy returns, which brought us in. Then found some great gifts. Huge Yeti selection and extra lids! Staff friendly and helpful, even though it was busy.
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January 2023 by Austin miller
When checking out I asked an employee to see if I had any rewards points to apply to my total knowing I received a coupon for 10 dollars off in the mail the past week. When she said I didn’t have any I assumed she didn’t actually check or she wanted me along with other customers to pay full price
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October 2022 by Joe Daney
Not a great experience with long Richardson here. Ordered online and didn’t get a confirmation email. Could be me? Everything showed in stock but when I went to pick up only one item was ready. Came back later and was told items on back order. Not a huge deal but having accurate inventory counts would be nice. Know I now to not rely on their order for something needed at a specifics date/ time. And the prices are pretty darn high IMO.
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June 2022 by Jackie C
This store was amazing! The associates were very helpful in finding exactly what I needed. Jordan, the manager, was so knowledgeable and friendly, she made me feel right at home. I will only shop at this Dick’s Sporting Goods from now on. 5 stars all the way!!
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June 2022 by Derek Evans
Finally after months of trying, I'm able to buy some new athletic wear since I started my weightloss journey back in Jan. The cashier and sales associate who helped me on the floor took their time with me and didn't rush me into making any decisions I may regret...thank you for keeping the store clean and organized!
