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March 2024 by SaintofLastResort G.
Dont even bother. You will be disappointed! I shopped at Goodwill for years and NEVER have I seen such a complete and total downward spiral in the history of retail shopping. The prices and selection are ridiculous. It used to be that you could go there and find something but now its mostly overpriced useless trash. A used dvd player for 30... a no name pair of jeans 10... shirts for 8... RIDICULOUS They used to have colors for 50% off , before that they had a 1.50 color Now all the colors are gone! I dont bother going anymore. They seem to have forgotten that their items are DONATED! This is Wintersville Ohio and Weirton WV stores
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January 2024 by Melissa Early
I just had the rudest encounter during my drop off of donations to this location. The Spicolli looking kid was yelling at everyone while they were dropping off at the pull-up area outside. Meanwhile he wasn’t lifting a finger to help anyone. Just yelling. I will not be bringing donations to this location in the future. There are other more appreciative places to donate.
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January 2024 by Linda Starr
I was in Goodwill today and when I walked in I noticed there was no color tag listed on the sign for 50% off. When I got my cart there were a stack of lime green papers stating that a great sale was going on. I read it and could not believe my eyes. It said if you spend $30.00 at Goodwill you will get $5 off, if you spend $60 you get $10 off, and if you spend $90 you get $15 off. I have never spent $30 at any Goodwill so there is no longer any discount that I will ever get. Volunteers of America has 3 colored tags on sale - 75% off, 50% off and 25% off and the last Tuesday of every month everything in the store is 50% off. And each time I leave Goodwill the clerk asks me if I can round off my my item to the next dollar amount. No wonder they are doing so badly - I wouldn't mind if this store closed down because it offers people no savings.
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January 2024 by chris irwin
I do not like the new discount policy..I will not spend $30 to save $5..it is not enjoyable to me to shop at this goodwill anymore. Finding half price tags was all the fun! I will not return. :-(
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November 2023 by Aminah Fogarty
This store in particular is fantastic. The best prices I’ve seen at a GW. HIGH quality donations especially in women’s clothing.
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November 2023 by TONYA MILLER
It's time to CALL THEM OUT!!! Used donated goods should NOT cost MORE than NEW ONES!!! YOUR Corporate GREED IS SHOWING!!!
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October 2023 by Sophia C.
The older woman with short hair who checked me out was extremely rude and unprofessional towards me. It seems like serval people have also complained about how rude and snappy she is towards customers. I cannot believe she is still employed here after so many complaints.
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September 2023 by Bri M.
I love the selection of clothing they have here, but the manager, a bigger lady, was policing my friend and I around the store for no reason at all. Stalking around the dressing rooms while we were in there as well. She was incredibly rude to us the entire time we were there and even followed us to the cash register. Horrible customer service. I honestly expected way better from a store that gets this much traffic.
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September 2023 by George Viebranz
9/4/2023New manager trying to shape things up, but many employees don't take pride in their work or in the store that employs them. Store and grounds need clean up. Many empty boxes on shelves have been shoplifted of their contents. There has been a used mattress leaning against an outside wall for over 2 weeks. Landscaping is littered with trash. Donation center processes new donations very slowly. Shelves are half-empty. No one stays near checkout. They all pretend to be busy at the back of the store, as far away from the registers as they can get. Customers have to wait until they are noticed at the checkouts. I have been a consistent snd loyal customer since the store first opened five years ago, but the drop in products, employee quality and store maintenance is evident. Hoping the new manager can turn it around.
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September 2023 by Amanda Leach
Use to work for the company so ik what to expect, at least fir pennsylvania. This store was well organized and clean, but there was a huge section of products that didn't have any prices on them (looked like product from other stores.) Every employee I asked seemed to have no idea and didn't offer to either price it or apologize and say that they were repricing it for the next day. When I was done shopping, the cashier had some off colored comments about buying Halloween items early and gave some weird comments that left a bad taste in my mouth whenever I said they were for decorating early so I could enjoy them. The girl seemed friendly. However, she definitely me feel uncomfortable, and it wasn't professional at all.
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September 2023 by Jessica R.
Clean and organized store. There was a huge selection of clothing for everyone in the family and a decent sized home goods section. I did not see a lot of furniture and there was no jewelry case for smaller, higher-end items. I walked out with a bag full of kids clothes and some coffee mugs. When I checked out, the cashier was very friendly and even mentioned that they have a return policy at this store for a Goodwill gift card. I always seem to find myself at Goodwill locations around the country when I travel and this was the first time I've ever heard of a return policy, so that seems like a bonus for those who frequent this store!
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July 2023 by Jack Tanner
Nice people good selection. Sometimes a little pricey compared to buying new but overall a good store.
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July 2023 by Xavier O.
The store itself is OK although the workers are pretty mediocre. From what I seen the manager is really chill and laid-back but the workers themselves are really disrespectful and rude. For example, one time I was buying this backpack that I found when I was going to check out. I wait for my turn and then my turn it's up and then the worker greets me and everything seems fine until they get to the backpack. And inside of the backpack, there was a gym bag that I had no idea was in there, and then the worker tells me." are you interested in this as well?" With a attitude, And I replied back with "I didn't even know that was in there", and then they replied back saying "mhm". Ever since then the worker has always been giving me dirty looks, and even occasionally follows me around when I go to this location. But for sure, the workers need to fix their attitude and their mindset because they're always thinking negative..
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July 2023 by bussy princess
yvonne is always very rude, but the other day is was the last straw. it was nearly 80 degrees outside and i was wearing a halter top, yvonne called me disgusting for wearing it. that’s incredibly disrespectful
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April 2023 by Maryann Maziarz
Decent selection of clothes and there are fitting rooms. Not a huge selection of housewares or furniture but I did happen to find an Annabelle, sorry I mean a Raggedy Ann ?.
