“Fantastic experience from start to finish. Very fair pricing and fantastic quality of work. But most notably, they work FAST.
We signed our contract and put down the initial deposit on October 1st. After designing our kitchen in their showroom with the help of Ashley, their crew showed up to demo on 12/8 once all the cabinets, countertops, and materials were in-hand at their warehouse.
The kitchen was completely finished on 12/23. Twelve business days. I’ve been through big renovations before with other contractors and was expecting to see studs in the kitchen for at least a couple weeks before things started moving again. Sembros had the drywall back up the very next day, and things just kept moving at that pace until they were finished completely. We have a pretty small galley kitchen, but this was fast and it didn’t come at the expense of quality.
Shout out to Paul who came out for the initial home consult and measurements to get us our initial quote. He knew his stuff, answered all our questions, and got our quotes to us quickly.
Shout out to Ashley for putting together a new kitchen design that made our small kitchen flow better and made it more practical. She also showed us a secret cabinet color we ended up going with for our lowers to add a pop of color.
Shout out to our project manager Pasha for overseeing the entire project from demo to finish. He was able to add on some repairs last minute and priced them out immediately to get them done during the project without anything getting delayed.
And a HUGE shout-out to the crew that came out everyday to demo the kitchen, rework the plumbing and electrical, replace the walls, install the cabinets and the floor, paint the walls, and rebuild our subfloors. They were all extremely friendly, efficient, and true to their craft.
Thank you to all that were involved. SemBro is our number one recommendation to anyone looking for kitchen or bathroom repair. We will definitely be calling them for future renovation projects!”
“I have positives and negatives, so please read the entire thing. The reason for a 4-star rating is at the end of this review! Otherwise, it would not have been more than 2-stars! My dining room bay window was badly damaged by the hail storm back in May 2024. I contacted Joyce Factory Direct and they replaced the window months ago. The salesman, Mason, was polite and knowledgeable. I hired Joyce Factory Direct. Much of the work was covered by my homeowner's insurance. The crew was professional and the installers were pleasant to work with. I provided bottles of water. They ran into a problem in my sideyard (of which I was unaware). I live in a rural country area and there are a lot of wild animals out here. Deer, possums, raccoons and bears left fleas in the side yard. These poor guys were covered. I provided flea spray. They were very nice about the whole ordeal. I ordered a large bay window and a smaller window. The small window was perfectly installed and finished. The bay window looked amazing...on the EXTERIOR of the house. When the crew was ready to leave I asked when the interior trim would be finished. I was told that was my responsibility! WHAT? I paid over $5,000.00 for that bay window! Seriously? Well, it's been several months (this was done before the storm that damaged so much of Asheville, NC). I called several times and finally got them to send someone back out to finish the interior trim (because I threatened to report them to the BBB). The workman who did the job, VERNON PARKER, was TERRIFIC! He said it is company "policy" that the installers themselves determine if they will do the interior trim. He disagreed with said policy! Putting up wood or PVC trim would have been a nightmare. Instead, this guy planned and designed metal trim and molded it to my bay window. It looks FANTASTIC and blends perfectly with the existing window trim. I cannot even see any seams, it is flawless! So, in the end, they did a great job, but it took me months, and aggravation, to accomplish. BE FOREWARNED!”
“Great company to work with. Installation was seamless and on time. Countertops and installation price was a few thousand less than we were quoted elsewhere. We purchased a sink through an online retailer which had a crack. Mario Stone was able to order a replacement very quickly with no delay to the project. We will be going to Mario Stone again for future projects and have recommended them to our friends and family.”
“They didn't have what we needed. But they were able to give us the name of another company that had what we needed. We will be back when we are looking for plumbing supplies because they were very nice and helpful. We didn't know this place was so close to home.”
“Amazing and highly recommend! We only dealt with Bruce. We did a kitchen remodel, addition with pantry and laundry rooms, and a mud room. He even helped us reuse existing cabinets for the laundry room to cut some of the cost! He was so patient with me every step of the way. No amount of changing my mind visibly annoyed him. lol I would 100% recommend going here!”
“Leo and Milka at Stone Garden Marble and the whole team are amazing. The did work in my home and now this morning in my business. This was a special project that I did not think I could find a company to do, but they stepped up to the plate and did a great job. Leo and his assistant did awesome job on the install, and I truly appreciate their attention to detail. Anyone looking for a marble or granite for their kitchen or even their business really needs to reach out to these folks. They're awesome...and more importantly nice :)”
“From start to finish, our job went off perfectly. The client could not have been happier. Angela made the process so smooth, so detail oriented. Deb kept us in the loop on all of the scheduling install Information. The template staff and the installers were great. Our company has used CGD on previous jobs and we will continue to do so. Products, quality and pricing always meet our expectations and their professional staff are a pleasure to work with!”
“I love Ollie's! You can find great bargains everywhere in the store. One thing I noticed is if you like the item buy it! They sell out of sale items pretty quick.”
“Moen stands by the limited lifetime warranty on all their kitchen and bathroom fixtures. Kudos to all the customer service reps throughout the country. I will always be a Moen fan. All I can say is “Thank you!” for the exceptional customer service.”
“Since having our pool installation to the every year maintenance assistance, the service is always excellent! Thank you Greg for always being the best at helping us enjoy our summers!”