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April 2024 by John McMillen
We had decided the recliner we wanted but were unsure of color and features. We were in Florida but were buying for an Ohio home. We wanted to get in queue if we were to order (which we ultimately did). Thus we called the Strongsville Ohio store. Laurie was very friendly and helpful. She texted me pictures of the leather colors available, explained features and ultimately ordered the furniture for us. She did as much for us as if we were in the showroom and we accomplished, long distance, what we needed done.
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April 2024 by Debbie Kacic
So easy to shop for a sectional and get exactly what we needed to fit into our space. No pressure, helpful salesman who even picked out the perfect fabric for us! This is our 3rd time purchasing from Lazy Boy.
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April 2024 by Denise Newbould
I had the pleasure to work with Michael and Jenn. They were so patient with me, I was in there daily trying to pick out material for my couch. I would highly recommend this location and sales team.
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April 2024 by karen lyczek
Our sales person Lori McCarthy was very helpful and spent a lot of time with us.
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April 2024 by Andrea Renner
Carol assisted us in finding the right lift chair for my Aunt. She was very pleasant and helpful. I think the chair will be a winner for my Aunt. She advised us on what type of fabric would be right for our usage. I am very excited to get it in our house.
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April 2024 by Cynthia Hoadley
Excellent service
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April 2024 by Kathy Pulice
Carol was awesome! Thank you for all your help with our purchase!
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March 2024 by Gary Zart
Nyland was a great salesperson. Not pushy and extremely nice.
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March 2024 by Robert Frieden
Great service. Very helpful sales person.
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March 2024 by Tracey Pichette
Lori was great! She didn't hound us. She was very knowledgeable and patient.
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March 2024 by Raffaella Barnes
Jenny made our purchase great! My husband is not a shopper and we went in with the idea of just looking to making a quick purchase.
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March 2024 by Brent Stadler
I had a really wonderful experience purchasing furniture at La-Z-Boy. First of all with Carol and looking at many different couches and fabrics. She was knowledgeable of many products in the store and understood my likes and dislikes. Secondly, Summer was an amazing person to work with. She is an excellent Interior Designer. The program has her come to your house to measure and visualize what can be done. I met her a week later at the store to discuss and view options in their design software. She went above and beyond with designing in additional furniture. She was also able to do the final sales process as well. She is a true asset to La-Z-Boy.
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March 2024 by Catherine Hohmeier
I’ve shopped with La-Z-Boy for decades and have always had the best experience. Every salesperson has been friendly as well as very helpful. The furniture has been high quality and choices of fabrics and options of design are just what I have wanted.
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February 2024 by Kate Lindon
Gio was helpful and friendly! Love La-Z-Boy’s quality.
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February 2024 by Richard Byrd
The quality of the furniture at this store is tops. Yes, it is expensive, but so is a BMW or Mercedes. You can pay a little more for quality or pay less and then have to pay again when it wears out. My salesperson was great 5o work with also.
