-
December 2023 by Robert S
Went mattress shopping to get a better understanding of what the new gel foam and hybrid mattresses were all about. Matthew was a wealth of knowledge and patiently showed us all of the different choices available. We went to another mattress store for price comparison and the sales person wasn’t as knowledgeable as Matthew. We ended up back at Levin’s and purchased a Stearns and Foster with an adjustable base. It was delivered two days ago and we love it. So glad we were able to try all of the mattresses, and in comparison shopping we got the best deal at Levins.
-
October 2023 by Bridgette Russell
The best and ONLY place to get a great mattress or bed at a fair price. Matt Taylor is the best person I have dealt with in retail. Thank you Matt and Levin's!!
-
October 2023 by Chris
Jay did a wonderful job working with me. He is the definition of a great salesperson. He gave me the information I needed when I needed it, and was not pushy at all. He was very clear, and did not play any games. He let the products speak for themselves. It was nice to get great service since that hardly exists in todays day and age. I picked out the bed I wanted and it was setup in my bedroom in less then 24 hours. I also saved some serious cash with some awesome deals they had going on. Could not be happier. There is a reason these guys review so well.
-
August 2023 by Charlie W
Jay was extremely informative and professional about my mattress purchase. They have many options st this store. Highly recommend going to speak with Jay.
-
August 2023 by Nick Galaida
I have never purchased anything from this store without a major customer service issue. I have NEVER had a piece of furniture successfully delivered on first attempt -- something is always broken, missing, or otherwise defective.Most recently, I purchased a couch and a chair, but have STILL not been billed. I have repeatedly reached out to Levin to figure out how to pay for my recent order, but have only been met with half-effort responses to contact Synchrony bank because Levin doesn't deal with the payments. There has been no information shared about who to contact at Synchrony bank or how to begin that process.The quality of their furniture is good, but it is absolutely NOT worth the headache to deal with their awful customer service.
-
July 2023 by Matthew Sawicki
Jay was very pleasant to work with. We shopped around and everyone was pushy and customer service was not great. We walked into Levin and Jay was very helpful and we were in there 10 minutes and out the door with a great deal and experience. He made us feel comfortable and did not push anything on us. I would shop there again in a minute.
-
July 2023 by Gale Lemasters
Matt in Strongsville was very informative and friendly and I feel we got a good deal. Mattress/adjustable frame comes next week ( our choice could have had sooner.) Hopefully delivery and set up will be as smooth as promised. If all that goes well, will definitely recommend and return ourselves.
-
June 2023 by Michelle Mucci
Jay Anand was a very polite and super informative salesperson. He was able to answer every question knowledgeably. Demonstrated product features effectively. The store was clean and organized and a pleasure to shop in. It was a great experience and would definitely recommend it.
-
June 2023 by Tiffany Richardson
This place is awesome! Jay was soo knowledgeable, patient, and helpful. We purchased an amazing bed that we will enjoy for years to come. I've had bad experiences with other matress places over the years and was really apprehensive about my shopping experience, but Jay but me at ease. Come to Levin in Strongville for you matress!
-
June 2023 by Victoria Mangello
Matt was extremely helpful and knowledgeable about everything my boyfriend and i were looking at. we went in just to see what firmness we would want for our future bed and after finding one we really liked and talking about it after we came home we ended up coming right back to purchase it. 10/10 experience. will be coming back in the future
-
June 2023 by Dwayne Randy
Jay was Awesome!! I'm very satisfied with my new mattress set ? very professional patient sales person? Thank you.
-
June 2023 by Morgan Eredish
My fiancé and I got a new place and needed a new mattress, one that fits both our comfort levels. We didn't know much but stopped by Levin and Jay helped us find the mattress we didn't know we needed! He was very kind and knowledgeable about the different options that would benefit both our needs, discussed our finance options and we walked out of the store very happy with our new purchase. I highly recommend stopping by and seeing Jay if you are in the market for a new bed!
-
June 2023 by kelly foegen
Very knowledgeable and friendly, easy to speak with. Matthew Taylor was the best salesman I’ve meet in years!!
-
May 2023 by Scott Magnani
Jay provided us with great customer service, wasn't pushy, and explained all our options to us. After checking out 2 other stores we found the bed we were looking for and it came at a great price. Thanks!
-
May 2023 by Rebecca Farren
Clean store! Jay was a pleasure to work with! Thanks for being so helpful!
