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November 2023 by never2old4redeye
Thomas was very professional, friendly and helpful. It was an easy purchase.
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November 2023 by Ashley Hanna
Mike was fantastic! He was so much help and now we have a super nice king bed :)
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October 2023 by Karla Santos
Thomas was very nice and professional. He gave us lots of insight on the different kinds of mattresses and adjustable frames to fit our needs and issues with our style of sleep. Highly recommend!
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October 2023 by Midnight Dragons
Thomas was so helpful and informative about every mattress we tried out. my husband and i cannot thank him enough for everything. we're so excited for our new mattress!!
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October 2023 by Karl Seiler
Very helpful and caring associate (Michael). This is our 2nd mattress and both experiences have been great.
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August 2023 by Joyce Ackerman
Wonderful experience with Mattress Firm. Had to return my 5 yr. old mattress that became defective and was under a full 10 yr. warranty. Store manager Maurice and store salesman Thomas helped me through the whole process. I received my entire purchase price back and applied it to another new mattress in the store. Great products and great service.
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August 2023 by Lexa Houseman
I worked with Lara E, and she was so helpful with everything for my moving process! She got me the mattress protector I needed and even got me set with bed bags too! 12/10 recommend seeing Lara for all your bedding needs!
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July 2023 by Julie Masuda
Lara was absolutely fantastic. Even though we came shortly before closing, she was kind, helpful and very understanding with our difficulty making decisions. She made spending nearly $6k enjoyable!!
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June 2023 by Caroline Sharon
Angela was amazing to work with. She has so much knowledge and was extremely helpful. She definitely made this purchase so much easier!!
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June 2023 by Deb Zankofski
The salesperson was very nice, knew exactly what I wanted (a bunkie board) and placed the order quickly.
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June 2023 by Jordan Velez
Customer service made the process so easy and simple for me. Highly recommend.
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April 2023 by Elizabeth Kaye
Lara was very helpful and informative. We left with the perfect mattress.
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March 2023 by Danielle Smith
We have been looking for new mattresses. One for our king size bed and a full size for our little boys room. Emily from Mattress Firm made our shopping experience so smooth and quick. She was seriously the best sales person we have ever had. We got some amazing deals on some amazing high quality mattresses. I highly recommend Mattress Firm in Strongsville, OH!
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March 2023 by AppleTech Insight & Support
Avoid this place. Many other only and retail sellers offer refunds and exchanges long after a purchase was made. At this place they sold us a mattress that was comfortable in the store though the delivered product wasn’t comfortable. We exchanged it for a softer option, after a month or so it ended up being even worse. Now we can’t get an exchange or return and we’re stuck with a very expensive, uncomfortable mattress. Go to Helix or another place instead
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March 2023 by Chris Sarabura
First time ever shopping at Mattress Firm and it was a great experience. Lara was very knowledgeable when it came to the various brands and product lines, the different price points, and she helped me select the best Tempur-Pedic for me.
