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February 2024 by cristen brush
the woman here sold me color corrector and it ruined my hair she said it wasnt bleach that it would take me back to my normal color and you’re supposed to leave it on for an hour. I started to get a little suspicious after 15 minutes and I rinsed it. It completely destroyed my hair. My hair is gummy. It is just chunks of it or pulling off if I pull it a complete chemical haircut, my hair is completely ruined and bright orange. I am so upset it has taken me a year and a half to get my hair as healthy as it was and now it is completely ruined. I’m going to have to cut it above my shoulders, and then dye it.
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May 2023 by Elissa Gareau
The store was clean, organized, well lit and well stocked. We were greeted immediately upon entering and offered assistance by an associate named Dominick (sp?) He was helpful, friendly, and knowledgeable. He even made sure I got the free product from a B2G1 sale I hadn't realized I qualified for. Don't trust the bad reviews, this is a store NOT a salon, if a customer messes up doing their own hair that's their fault not the salesperson's. I 100% recommend this store and will be doing all of my beauty shopping here.
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December 2022 by Cindy Torkowski
Never been in Sally Beauty before.
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October 2022 by LA Style
totally clueless, horrible customer service.
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April 2021 by darren smith
Awesome store...super helpful staff
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April 2021 by Brigitte Nalesnik
Sally's is rated number one I am a nail technician and i do Hair it's the only place I go
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January 2021 by Roni Harley
Update your online hoursThey’re not open until 8 on Fridays.Waste of a drive so thank you for that.
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October 2020 by Sara
Always helpful when needed. Jst great customer service. That's hard to find these days. I visit here frequently, I'm just now posting their great service. I have visited almost every Sally's in Northern Ohio...lol
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September 2020 by kayti Baldauf Shull
The girl that was working on the 28th at 230 (pink tips) does not know what shes talking about... do not take advice from her i ended up with green low lights instead of brown. I will be going up there in the morning and will be getting the right color for free if they know whats good for them!
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July 2020 by wanda stallworth
This facility is too small to allow customers without mask. Regardless of state rules. The aisles are very tight. The owner should be more discerning. Also the cashier has no plexiglass support. They were not prepared to reopen.
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June 2020 by Heidi Kriak
They are always so helpful and polite!! I was just there and both of the ladies working were awesome!! Thank you ?
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May 2020 by Melissa Sofianos
If I could give 0 stars I definitely would!! I went in to buy a specific hair color and 2 associates told me I didn't need developer with it. Now my hair is ruined. If you sell beauty products, your employees should be educated on the correct way to use them. Absolutely horrible!!
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April 2020 by S C
Always helpful when needed. Jst great customer service. That's hard to find these days. I visit here frequently, I'm just now posting their great service. I have visited almost every Sally's in Northern Ohio...lol
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December 2019 by Marie G
Brandi was very helpful and personable! Recommend a great product to give me the results I was seeking! Thank you!
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September 2019 by Joanne Burney
I went there for the first time last week and then went back today. I wish I would have gotten the name of the woman that helped me because she was extremely helpful, knowledgeable and friendly. I’m happy with the hair color she helped me pick out. I will definitely continue to go back!