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November 2023 by Adrian Biliboaca
Great store for all your painting needs. The sales people are knowledgeable.
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September 2023 by Christine Gesicki
Happy they were open on Labor Day, my only free day. Got 30% pff the Emerald line. Staff very helpful and friendly. Spent $200 for three gallons of paint and didn't get a single paint mixing stick. And I used to work in their car paint division.
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February 2023 by Janet Spiker
I was in the parking lot that I raced to after work to grab a paint swatch and they literally locked me out right in front of them. I told them I just needed to grab a swatch from the rack and he would not let me in to do just that. I get it was 5:59 and they close at 6:00 but it would have taken one minute and I drove out of my way to get Sherwin-Williams paint.
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July 2022 by Jacqueline Martin
The staff in Strongsville is fantastic. I came in with a paint swatch from another paint company because the other company didn't sell a small enough quantity for my tiny bathroom. The gentlemen was very personable and got the color match spot on. Their Emerald paint is really nice. Great coverage & finish. Highly recommend their service & Emerald paint.
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June 2022 by Sandra Samay
Friendly, helpful, knowledgeable staff. Strongsville store
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May 2022 by Mary M Nofel
The staff has always been helpful and courteous. I recently purchased 3 gallons for projects in my home. I called first and was told there were no promotions running for interior paint but to check websites for $10 off $50+ purchases. I found the coupon and printed out 3 (1 for each gallon which were priced at $75/ gallon). I assumed the coupons would be honored even if each gallon was rung up as a separate transaction.I entered the store and told the gentleman that I was purchasing 3 gallons and I had found the $10 off coupons as someone at their store had suggested. He acknowledged and proceeded to fill my order. When I went to pay I was told I could only use one coupon for the entire purchase. I was confused and explained that was why I mentioned the coupons when I placed the order. He then said he thought I was only going to use one per transaction and that was how the coupons are intended to be used. I then said he could ring up each gallon separately and his reply was ‘no, that is not how the coupon works.’ I politely said I wouldn’t have purchased all three at the same time if that were the case.At this point I could either refuse to purchase and leave them with $225 worth of paint or give in. Finally, the gentleman agreed to honor the coupons this one time and I thanked him repeatedly. It was a very awkward situation for me. I don’t often press employees in situations like this but I feel I was correct. No one ever raised their voice and we both remained cordial, but I feel it went on further then it needed to. The store runs 30% off sales multiple times a year and this coupon is available to to be used when there are no current promotions.Thanks to the employee again.
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January 2022 by Allie
The staff here are not helpful and tell you inaccurate information and provide bad recommendations. They tried to tell me eggshell is shinier than satin when that's not true at all. Their own Sherwin Williams website even says satin is a higher sheen than eggshell... And their "top of the line" Emerald paint line is high-priced garbage. I've used way better paints for half the price. First and last time going here. I'll stick to Lowe's and Home Depot..
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December 2021 by Angelo Cicero
The staff are always so helpful and patient with me here. They give good advice and help advise on the correct paint and protocol for each project. The store is also clean and organized.
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May 2021 by Scott Shoemaker
Not gonna mention my companys name but we buy all our paint trough you guys thousands and thousands of dollars a year I went to one of your stores up northern ohio, to get paint. To be told I had to pay cash, because she could not find our company account
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May 2021 by Mike Young
I love this branch, they always go above and beyond to be helpful
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March 2021 by Tony Carmichael
Placed a prepaid order for pickup and when I got there they couldn't find the paint. Then didn't have any of that base in stock and had to drive to the north royalton store. When I got there I was charged full price again for the same paint!
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March 2021 by Gabrielle Mcconkey
They are very helpful and nice at this location
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March 2021 by Terry Wright
Knowledgeable with there products
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January 2021 by Lyndi Gesiorski
I've had multiple good experiences at the Strongsville Sherwin Williams store. Whether I call or stop in the staff is always courteous and helpful. They share tips and recommendations and their suggestions are always on point. I prefer this store to others and I appreciate the Sherwin Williams products, color choices, quality and tools and resources.
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September 2020 by REBECCA SANTORO
Great staff and service.
