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April 2024 by Lisa Miller
Kelly was so friendly and patient with us while we tried out the different beds. She was very informative and didn’t make us feel rushed even though we were there at closing.
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February 2024 by Maya Simek
Lauren is the best representative! She was informative, helpful, and added levity to the experience. I highly recommend the store and Lauren for your shopping needs.
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January 2024 by Nicholas Montgomery
Lauren Cook had amazing customer service
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December 2023 by deja burden
Thomas was extremely helpful to my purchase today! Thank you!
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September 2023 by Leeann J (Leelee)
From the moment I walked in... Kelli was very helpful! She explained everything to me step by step. Told me about the sales. Helped with choosing pillows and the best bed for me. I definitely recommend 100% the process was a breeze! I'm so excited to get my new bed and start a new sleep journey! I am really liking my new mattress!!!
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September 2023 by patrick murphy
Great store to shop ? sleep dreams come true stop dreaming of comfortable sleeping get it there. A+
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September 2023 by Mark Weidus
Lauren and Jody were GREAT. We likely would not have selected your mattress if not for their patient NON PRESSURE approach.
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August 2023 by Raymone Adams Sr.
What a great experience. Been on my list for a long time to have a Sleep number. Staff was great and very knowledgeable, looking forward to delivery day!!!!
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July 2023 by Jill Czapor
Kelli was great, she was very knowledgeable and helpful in our first sleep number bed purchase. She was very patient and efficient.
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June 2023 by Ed
Stop lying people. Sleep number doesn't help u sleep anymore then another bed. And strongville sales people are rude. They sold me a queen but didn't tell us the queen don't split like the king we were testing. Should close this store down
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June 2023 by Patricia Thacker
Our experience at this store was excellent. Everything about the beds was explained to us very clearly. I am in pain due to disc issues in my back. He did everything to make me comfortable and had me lay on the beds as he adjusted them to show how much the bed will help me.
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May 2023 by Brian Dougherty
Kelli was our sales person and she was extremely helpful and knowledgeable about the beds.
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March 2023 by Marge Spicka
They were very friendly and informative. Took time to show all the different options. Lauren was a great sales person.
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January 2023 by Brooke Cramer
Kelly at the STRONGSVILLE store was beyond amazing and helpful in picking the mattress and accessories that we needed!
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December 2022 by Jason King
How come you fail to mention to your customers that there is a non refundable $200 dollar fee to return a "faulty" bed? My bed didn't want to stay inflated so I wanted to return it just one week after purchase. Mandatory $200 dollars for "THEIR" mistake. Of course they don't tell you this.