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December 2023 by Amanda Loznak
I wanted to specifically recognize Kassandra S. who is an Insurance Claims Specialist with Union. I had damage to my home from a storm and she has been so kind and incredibly responsive with any needs I had from Union's side during the entire process. I appreciate all of her help!
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December 2023 by Jonathan Lee
As a first time home buyer I was EXTREMELY nervous. My expectations were to have a long tedious and drawn out process. My actual experience put me at ease. Well, as much as you can be at ease when making a life changing commitment like buying a house. Chris really was professional, personable and efficient making for a streamlined process. I have no basis for comparison having never bought a home before but I can't imagine having a much better experience. The other companies I spoke with before UHM had no personal touch and I felt like I was going through an automated call system even while speaking to a person. UHM was the complete opposite.
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December 2023 by Cory Smock
My experience with Union Home Mortgage thus far has been very smooth. The process was carefully and thoroughly explained to me. My loan officer Jack Bowers, was on top of everything and was easy to contact. He also took time with me to run through the numbers to see what would be the best loan options for me.
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November 2023 by Karen Evearitt
Max was great and if i did not understabd ge walked me through it
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November 2023 by Margaret LiPuma
This company came highly recommended by a coworker. He told me my loan officer was THE best and that he would take care of me. Initial conversations I felt so comfortable with him, I thought "even if I can't get the best rate, I'm going to use him because he actually CARES about me and my situation." Little did I know, it was all an act. Union Home Mortgage messed up my deal. I was supposed to get a 2-1 buy down program, they assured me everything was set in motion, then waited until 5pm the night before closing to tell me it wasn't going to work out. Their underwriters wouldn't accept it - no 2-1 buy down program. At that point, I'm backed up against a corner, I had no choice but to close. But the loan officer assured me they were working something out and they would find a way to make me whole. Even if they had to cut a check after closing for the amount I would have been saving for the first 2 years on the buy down program. I've waited 2 weeks since closing, reached out AGAIN, and now I'm told Union Mortgage won't do anything. Now that I signed the paperwork, it's a done deal and they don't have to fix it. It was all empty words...nothing but empty words. Empty words, empty promises and now my mortgage payments are going to be $300 more a month than what I had originally budgeted. Never again. And as soon as I'm eligible to refinance, you can bet your butt I'll be refinancing with another company. I don't care if I have to pay all the closing costs and administrative fees again, they won't be making money off me from my loan after the way they have treated me. I'll take my business elsewhere.
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November 2023 by Jessica Mailhot
Heather, Teresa and the entire team were extremely knowledgeable, thoughtful and helpful throughout this process. Highly recommend. Thank you for helping us get into our dream home!
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November 2023 by Diana Greene
Wonderful people to work with! Excellent. Quick and efficient! Ya all are awesome!! Would recommend to anyone!!
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November 2023 by Lisa
So easy in this trying time!! Very effective!
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November 2023 by Mooch
Although a very stressful process Mark worked diligently to get things done. Everything went all together smoothly. Mark is knowledgeable, helpful, courteous and present. He stayed the course and made sure everything progressed smoothly.
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November 2023 by Kathleen Tembrock
Ashley Davenport is a lady that has your back! She is clear with her information, ensures your comprehension of given material, and keeps you motivated throughout the tedious journey of placing an offer to close/key day. She is vested in your financial journey and long term goals. Ashley is an expert in her field, and I look forward to partnering with her again.Thank you UHM and Ashley Davenport! We (Kat, Kian, and Yuna the shiba) thoroughly enjoyed being on the same team for our Coarsegold home!
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November 2023 by Christopher Presnell
While Samuel was nice I didn't have hardly any contact with him. Christina handled the majority of the loan and she is not someone I would ever do business with again. To top it all off the loan was late and kept on getting pushed back time and time again. We almost lost the condo because of all the delays Christina was the cause of. I can not recommend this company to others because of my experience with it for the above listed reasons.
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November 2023 by Kenny Ulrich
Working with Jody Smith was an overall great experience. His quick responses along with his knowledge and guidance throughout the entire loan process was very appreciated.
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November 2023 by Justin Barowsky
Josh and the UHM team helped us close on a tight deadline and kept us informed through the entire process! Thank you UHM team for the exceptional service
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November 2023 by Carey Harper
I purchased a home needing a lot of renovations from a seller in Bankruptcy. This was a challenging deal. UHM did alright and we got the deal done but not after a lot of work and confusion on my part due to their heavy paperwork and process requirements. In the end they made it right with me in all facets of the deal but it was tough.
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November 2023 by Carrie Evinger
Would definitely recommend UHM . They were pretty quick and got the job done. Also had better interest rates.
