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December 2024 by nicholas draganic
Slower than anyone could even imagine. Avoid this branch at all costs. The time you save driving across town will be well worth it.
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June 2024 by Maureen Wagner
Great customer service and care for their customers. My mother, sister and I worked with Irene and she was wonderful. She was very patient and kind with all of my mother’s questions over the years.
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February 2023 by Nancy Dennler
So so. I miss the U S Bank in Heinins in Strongsville. The girls always remembered you never had to show i.d., knew you
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October 2022 by 5TR4N63R
PATHETICALLY INCOMPETENT. The reviews here say it all. Trust the advice they give and RUN RUN RUN like the wind. This bank branch is an abomination and an abject failure. They don't fulfill the claims that they make and then they claim ignorance when questioned. Extremely untrustworthy. AVOID AT ALL COSTS.
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October 2022 by Me. Beans
If you have an account here close it and go somewhere else, rude employees never open on time always something wrong with the systems and they love stealing your money, don’t come here these ratings say it all. I wish I could leave a negative star review
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August 2022 by Biren Patel
Good people
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April 2022 by marcel hiens
If you have an account here close it and go somewhere else, rude employees never open on time always something wrong with the systems and they love stealing your money, don’t come here these ratings say it all. I wish I could leave a negative star review
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April 2022 by AM AM AM
PATHETICALLY INCOMPETENT. The reviews here say it all. Trust the advice they give and RUN RUN RUN like the wind. This bank branch is an abomination and an abject failure. They don't fulfill the claims that they make and then they claim ignorance when questioned. Extremely untrustworthy. AVOID AT ALL COSTS.
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January 2022 by Rachel Wellman
ATM is always broken. And when it is working and I need to make a deposit it will take some bills but not all. It's never an easy transaction at this location.
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December 2021 by Mo Beans
If you have an account here close it and go somewhere else, rude employees never open on time always something wrong with the systems and they love stealing your money, don’t come here these ratings say it all. I wish I could leave a negative star review
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December 2021 by mohamed dawud
If you have an account here close it and go somewhere else, rude employees never open on time always something wrong with the systems and they love stealing your money, don’t come here these ratings say it all. I wish I could leave a negative star review
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May 2021 by Matthew Carroll
US Bank took all my money during the pandemic. They took fees every month till it was gone. I didn't want to go in there because of the pandemic. I HATE US BANK!
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October 2020 by michael foster
I met with Irene Chasen today the Branch Manager at US Bank in Strongsville and found her to be very helpful and knowledgeable. Irene was awesome to work with and would highly recommend her for your banking needs!
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September 2019 by Roxx Gang
Unprofessional customer service
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June 2019 by TATYANA TURNER
Worst Service Ever!!!!!!!! had to make a wire transfer that can only be done by a bank manager. i called ahead to tell them i will be there at 12 and when i got there the manager already took her lunch across the street and she said she'd wait for me, made me wait 40 minutes to do a 10 minute transfer. Jamie Ball provided terrible customer service and also was going to transfer more money that was initial required and told to her and she wrote it down! never again.
