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October 2023 by Brittany Barron
No shoe styles in my size
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August 2023 by Kathryn M.
Arielle helped me find the shoes I wanted. Amazing service, great price, and chill, friendly vibe. This was my first time going to a Vans store and they were super welcoming!
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May 2023 by Scott Newsome
My wife and I were out shopping the mall today and saw the vans store. Decided to stop in to browse was immediately greeted by a staff member. Not in that annoying type of way either. Polite and respectful and all around pleasant. Informed us of all sales and promotions going on and then gave us the chance to browse. The way shopping is meant to be. Eventually we found some shoes we were interested in and the gentleman quickly responded and checked sizes for us and recommended I go a half size up, he knows his products very well as it was a perfect fit for me. Sadly my wife shoe was not in that size she saw another pair which also was not in her size but he returned with a pair we missed and it was absolutely the best recommendation. Thank you Vans and a huge thank you to the employee Andrew. We really appreciate all of your help and due to this Vans now has 2 new customers whom you will be seeing again. If 10 stars was an option it would of been a 10 star visit thanks to Andrew.
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May 2023 by Jenn Visconti
Best customer service ever! This entire team! I’ve been in this store atleast 3 times this year and the entire team has been great! Today we went in for an exchange and that turned into a sale because they truly know how to sell! Great job you guys! I’ve been in retail 24 years and seeing your customer service makes me so proud!!!! You guys rock!!!!
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December 2022 by Ashley Wilson
Horrible experience. Ordered shoes online for Christmas and opted to pick up in store. The day after I ordered, I got a notification saying the order was picked up. I ignored it and assumed it just meant it was ready/arrived at the store. I came to find out they gave the order I paid for to someone else. Odd that they put in their system I showed ID to verify it’s me, when I never came to pick up the order.I got a refund, but that means nothing when my sibling won’t have the Xmas gift they wanted in time. So either they just give things other people ordered to any old person who walks in without requesting information, or one of their managers is stealing and putting in their system that the people they steal from showed ID and picked up the order. Wouldn’t recommend, and will never order here again.
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January 2022 by marlo lovejoy
Staff amazingly helpful and friendly my son even recognized it . Definitely refreshing to see positive people in retail.
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December 2021 by Letitia Carroll
Great selection!
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October 2021 by Brad Baer
I had an issue with a purchase. When I contacted the store Sean the manager went abaove and beyond to take care of the problem. Highly recommended, great customer service.
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October 2021 by Mike H
It a store devoted to selling Vans shoes and gear, how can you not give the place 5 stars?
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October 2021 by Joan Foust
Positive visit. Sales personal were helpful and very professional.
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October 2021 by Sheldon Bennett
My daughter loves this brand of shoe..
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July 2021 by S F
The employees are super helpful and very pleasant!
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May 2021 by Eddie Davis
Brian was super helpful and very informative about vans since this was my first purchase he made my first shopping experience great! I will definitely be back
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April 2021 by Billy Eibel
Great place to get your gear didn't have the grip tape cleaner I wanted though
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March 2021 by Joseph LaPerna
So one girl working the register on a Saturday while people arguing with her over a sale price and other employees standing around doing nothing with a second register, separated by a barrier goes unused. Snobby, snotty kids who work here say “only one register due to social distancing”. No wonder why stores like this are closing. Could’ve ordered online and got better service... from another store.
