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August 2023 by Deanna Bruce
Went to Victoria secret to get sized for a new bra after the birth of my daughter I have gained some weight and needed somthing bigger , couldn't find anyone which is unusual there usually all over the store . Noticed a lady folding underwear to be honest she didn't look presentable and was chewing gum which I think is unprofessional didn't even know she was a employee till I got closer told her how I just had a baby and wanted to be sized she measures me in the store says I'm a 38 c there's no way because I'm currently a 40 D and needed bigger so I left because I felt like she was just trying to get my sale went to torrid instead they measured me helped me try on bras exc I know the store dosnt go bigger then 38 but I would of bought online from you guys unfortunately you've lost a customer
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August 2023 by Lexie
Was here yesterday and set a bralette with a pair of underwear (set) on the counter to be checked out for and come to find out when I got home I never received or was charged for the underwear I put on the counter with my bralette! ?.
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May 2023 by sandra macewen
Sales were great friendly cashier nice place
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November 2022 by George Kuchta
Christmas is coming up Make sure to get your significant other something you both can enjoy
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October 2022 by Bob L.
Visited the Victoria Secrets in Strongsville the other day looking for a gift for a friend. I told her what I was looking for ( a nice revealing robe) to the sales person and described my friend with height and some physical characteristics to try to solicit some help/advice. She stood there as still as a statue and offered nothing. I picked out what I thought was a good choice with no help from her. She took it off the rack and said " take it to that girl over there" and walked away. No customer service, no smile and no thank you from her. The girl at the register was friendly and smiled and thanked me. Doubt I would ever go back there again.
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May 2022 by Janel Robinson
Never again. Couldn't find any one to help me pick out a bra, but the moment I'm looking at lipgloss I noticed the lady watching me as she talked to another customer. When I approached her she walked away.
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April 2022 by Allison Biaglow
Very nice people working there. Nice selection of products and not over picked when I went. Staff was helpful and friendly.
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February 2022 by Leslie Jockers
Bathing suits were on sale today. Got a super cute one. Got an adorable Pink sweatshirt on clearance. The staff was SUPER friendly and helpful!
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February 2022 by blue62holla
They only had a couple of lip gloss more gloss please
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January 2022 by Robert H. (DJ Rusty B.)
excellent service in helping me pick out a fantastic gift for a family member. Finally a gift that doesn't have to be returned. < very happy dad. Thank you so much for making shopping easy.
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October 2021 by M R
Big thank you to Ryan . Amazing customer service and personality
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October 2021 by Rebecca Moore
Beautiful clothes
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September 2021 by Georgia William
Went in to shop for the first time yesterday and Ryan had Awesome customer service very friendly and polite . Made my experience very pleasant will be returning soon
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September 2021 by Michelle Rivers
Big thank you to Ryan . Amazing customer service and personality
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August 2021 by Leisa Wood
Thank you to the staff. Brought my granddaughter in today. The young ladies working were more then helpful, they took time to help her get exactly what she needed. The young ladies working here are absolutely the best.