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November 2023 by Mary Miller
If you are looking for furniture that stands out look no more! Swiss valley is the best!! We built a grain bin as an Airbnb and wanted special designed furniture and they delivered beyond our expectations!! I can not recommend them enough!! Great communication and customer service! Thank you for helping us achieve our dreams!
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November 2023 by Karen Sturgis
Very nice items in the store.
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August 2023 by Christi Ridenour
We ordered a bed from Swiss Valley Furniture , was told it would be in 4-6 weeks . About at 4 weeks we received a call our bed was done , the delivery people would be giving us a call . We received the call , set up delivery , only to find out the night before delivery that we had no bed even made yet . So that process went through 3 phone calls ? Now we received a call our bed was actually done , they would forward it to the delivery people . That was last week , so today I called to see where the bed was, when delivery would be ! Oh , the delivery person would be on vacation the earliest is August 10th. I would not recommend this store . I guess we will see what happens in August .
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June 2023 by Gary Wortman
Friendly and knowledgeable sales staff. Quality furniture and bedding.
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September 2022 by Lindsay L.
Swiss Valley Furniture is AMAZING. The craftsmanship and quality is like none-other. I ordered a custom sofa table with an elm top, and really wanted something that would stand out. I cannot describe how happy I am with my piece and my experience with this company. I'll never go anywhere else!
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September 2022 by Charles Singler
A must stop location in Amish Country. Nicely crafted furniture and home improvement items. Staff was most kind and accommodating. I will keep coming back.
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June 2022 by George Camlin
Great place to shop for furniture. We have purchased several pieces and lobe them all.
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February 2022 by Teddy Comerford
I just wanted to say thank you for your beautiful craftsmanship! We absolutely love our new furniture. I'm not sure how or what criteria I was searching for when your website came up but I'm very happy and thankful that it did. We are pleased beyond our expectations and the delivery was flawless.
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February 2022 by Harry Myers
The stuff looked like it was good quality . We were there getting prices for some furniture that we are looking to buy. Have not made a decision yet.
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January 2022 by Krysten H.
I love Swiss Valley, we have been loyal customers and bought several things from them! Everything Is always beautiful, great quality and built to last!! We have gotten cribs. Dressers, changing tables, rocking horses, trash cans and it's always great. There is normally a wait for items to be built but it's worth waiting! The last order we got we did have a small issue with, I called and spoke with the sales people and was told to call back Monday to talk w the new owner Mindy. It was a Saturday so no big deal l understood she was off. A few hours later Mindy called me to address my issues. She could not have been a nicer person, she was very knowledgeable, very patient listening to me and the issues l had! She went above and beyond to fix the problem and was probably the nicest person l have ever spoken to. She honestly cares about her customers, the quality of the products and the customers being happy! I would recommend them to everyone and I will use them again any time l need anything in the future!
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January 2022 by David
We've bought several items from Swiss Valley over the last couple years including complete dining room and bedroom suites, and a couple pieces that were custom built to our specifications. The quality has been outstanding, the prices reasonable, and the service excellent. Yes it may take a while for custom built pieces, but it's worth the wait.
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November 2021 by michael clifton
This is very high end and quality built furniture.
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October 2021 by Mark Piatt
Had purchased an end table and magazine table from Swiss Valley a few years ago and really liked them. I went back and ordered another end table to be built. See the accompanying pic.
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September 2021 by Jack S.
Absolutely the last time we use Swiss Valley Furniture. There is no short version but we ordered a custom kitchen table from Swiss Valley Furniture. A expensive custom kitchen table, and they explained 6-8 weeks to build. We paid all but a 20% of bill. We received our table a few weeks late and it was wrong...and was just not built wrong (not to specs) but the wood that was used for the table surface was marred and gouged. So we called them immediately and obviously refused the table. First they tried to say, "we should have asked for premium wood for the table top" as an excuse for the gouge and that was on it!! A what?! We assumed that since the table was so expensive we were getting PREMIUM WOOD. At no time during the sales discussion did they offer us to the choice of premium or non-premium wood. Not once! BTW, this company builds your tables, to your specs, by going through about 50 choices of wood type, table top bevel, leg design, color stain and or paint, and on and on and on!! So that was not a good sign to start with besides that we missed having our table for our family Thanksgiving. Then they told us we will have to wait another 6-8 weeks for a new table to be built. Wanting it right because of the cost, we said we will wait for the right table. Again, 10 weeks later, they called to say the table was complete. Gave us this BS story they had been robbed and our table was damaged in the break-in, as reason for the delay. My wife was too excited to argue and told them to deliver it! 2 days later, they brought in the EXACT SAME TABLE from ten weeks prior...with all the same issues!! Of course they couldn't understand how that could have happened and that they would correct it immediately. (If they were able to do that, in the first place, they should have offered it 10 weeks ago!) So weeks later they finally deliver us what we ordered!!! Bad enough for anyone to this point right ?!! But it wasn't over! We didn't hear from Swiss Valley Furniture for almost 8 months. See we still owed 20% of the total bill. We assumed, since they didn't follow up when they finally delivered us the right table, they were just going to eat the final payment due to their terrible mismanagement of our order and horrible customer experience!! NOPE!!! Evidently the woman that collects outstanding payments, was on maternity leave and had just come back (you guessed it 8 months later) and was catching up with ppl who had outstanding balances! We explained the situation, because she didn't bother to look at the ordeal we went through, and demanded we pay the balance. So my wife asked to speak to the owners. The owners called and said, "So what, you expected to get a custom table for free?!!" No remorse for the poor services and lies and not going to give in, so in the end, they took $100 dollars off because we were getting uncharacteristically loud. This is why we are sharing our experience with you all. Please consider another furniture company. You will be disappointed...if not for the product, then for the customer service you will receive AFTER you paid your money!!!! Next stop...BBB!!
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September 2021 by Larry Doc Holliday
Very nice play out as always nice quality furniture
