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March 2024 by Bridget Liddle
Would rate a zero if possible. Never been satisfied with this local and after today no more chances we will not be returning. Always out of items no matter what time of day. Always get the bottom of the “barrel” no matter what time of day. Management to to blame not staff. Management should be leading by example and I can clearly see that isn’t happening. Chipotle headquarters should be ashamed for letting this go on for so long at this location.
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March 2024 by Adonis Rodriguez
Very good
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March 2024 by DM
Good place to enjoy delicious TexMex
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February 2024 by Hayden Moore
Horrible management. I’ve avoided this exact chipotle since it opened but today I took a risk. In return I received the worst chipotle experience I’ve ever had. Safe to say I’ll never be coming here again. Manager lied many times about standards after I asked if I could receive the chip size I paid for. Since I was given 4 kids size bags in replacement for my large chip. 1 kid chip= 1oz, large chip = 6oz. According to “chipotle standards”. I’ve seen a high level of incompetence from this exact manager since this chipotle opened far too many times. A card board cut out with her picture on it would be a better manager than she is. Weighed the chips when I got home, each one weighed 1oz.
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February 2024 by Patient Farmer
So Italian spices don't belong in my Chipotle...?
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February 2024 by Nicholas Gichohi
Great
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January 2024 by James Hughes
Waited an hour for my food and they got every single item wrong.
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January 2024 by Mike K
This place should be shut down by health deptWill not be back ,food,cold,sits in containers all day ,chips stale,dirty,dirty,
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January 2024 by Gavin Hankins
You know it’s bad when you live 15 minutes away from this chipotle and would prefer driving 35 minutes to Westerville (Maxtown) Chipotle. This place is a dumpster fire and needs replaced with a fast food chain that performs even the slightest bit.
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January 2024 by Riley Humphries
Every single time I order from this store they are out of chips. It’s not like I order right before they close either. I order from 6-7 Pm usually. At first I thought it was just a coincidence, but after the third time it’s obviously a trend which illustrates to me that they have bad management and leadership within. Why don’t you make more chips? I have literally never done a bad review but I’m so frustrated. I’m saddened because I love chipotle, I will not be back to this location though.
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January 2024 by William Mellott
Worst
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January 2024 by David Hoffman
Closed on a Sunday afternoon for private party. Digital orders only. Tried to use restroom before picking up digital order. No TP in women's restroom. Quesadilla seemed to be just steamed not grilled. NASTY. Watched about 20 people pull on locked doors and leave. Worst experience ever at any Chipotle I've been to.
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January 2024 by Clara Harmony
food was hot it was hit or miss at the mount vernon location and food tasted burnt. This location was
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January 2024 by Greg Gordon
Always out of something, Always system down either credit only or online orders only.Had to order online then PAY for double chicken NEVER GET IT! NEVER ,ask for double rice pay for it NEVER get it HORRIBLE SERVICE! I had steak mixed w my chicken !
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January 2024 by Jim Croyts
Typical Chipotle, but staff did not wipe down tables, so the restaurant appeared unkempt.
