CVS is a mixed bag when it comes to customer satisfaction. While some customers praise the store's top-notch service and professionalism, others report hit-and-miss experiences, with pharmacy staff occasionally coming across as rude and condescending. The store itself is generally well-organized, clean, and well-stocked, but the pharmacy experience can be hit or miss. Customers seem to have varying perceptions of the overall quality of the business, with some reporting no issues and others finding room for improvement in the staff's customer service approach.