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March 2024 by Justin Buckhardt (sapphires dad)
Don't know why it's ok to not stop at a stop sign at the front entrance and when get cussed out it's ok to circle back and antagonize somebody so u can post me on the Internet. Well here's my info. Smh worst olace to go when u have mental issues and don't wanna be bothered by nobody
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March 2024 by Mike D (Pandamania71)
Leaving this here cause the store went downhill after the Takiya incident. It's not Kroger's fault then cops were already outside.
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March 2024 by Karla Sturgeon
Very helpful. Clean, prices have gone up on some items and gone down on others.8 through close you have to checkout yourself.
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February 2024 by Molly VanCuren
Best Kroger pickup out of all the Kroger pick ups. So quick and efficient and everyone is so nice and friendly.
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February 2024 by Issac Rausch
Been to this location 3 times in the last 2 weeks each time the customer service says it’s closed and won’t reopen till an unknown time. Each time it said it was open on the website and nobody could give me any idea when it would reopen
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February 2024 by Vartash Summerstar
Finally a 'good' price on dew 12pks. Back down to pre pandemic pricing.
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January 2024 by jo lynn
Worst Kroger experience with customer service.
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December 2023 by Dave Donohue
3:30 PM Tuesday, I went to pick up a few things. I don’t shop there much and may not go back unless it’s for beer!! #1 the grocery carts all stick together, my 4th try I freed one up. Told an employee and she said the manager knows, but did nothing. #2 three employees didn’t know where any of the flavored chap stick was - aisle 36, thanks to another shopper. #3 two employees didn’t know where liquid plumber was when asked - again thanks fellow shopper - aisle 47. Really very poor customer service from top to bottom.
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December 2023 by J.M
Everytime I shop here it's a nightmare. Seems like half the stuff I want isn't in stock. The checkout lines are horrible due to no lanes being open. Only like 1 or 2 checkouts open so I always have to do self checkout. People that work the meat counter are never there so I have to wait 15 minutes on somebody to help me. Don't even get me started with the home delivery. I would prefer driving another 10 minutes to Maxtown Westerville for the kroger or Meijer there.
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October 2023 by Jeff Adolphs
Store needs longer hours. Prices for many products are high. Kroger has many tricks to get money from you. For example, a lower sale price then a few days later a higher sale price - hoping you don’t remember the lower sale price. Don’t go before closing time as they sometimes harass you with constant announcements and asking you to go check out. Staff are normally friendly and store is managed fairly well. I need to request products that this location doesn’t sell. Store can be crazy busy at times but that’s not Kroger fault.
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October 2023 by Bertha Argandona
I love Krogers, it is affordable, they have nice selection of items, I carry my own bags everywhere, and I self checkout and go, I love Kroger's stores ❤️❤️❤️all stores is becoming self checkout and must get used to
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October 2023 by Steve Radabaugh
This store has a nasty odor coming from their chicken cooler. Whether it be one in the back or one in the front, all the chicken in the chicken cooler has a nasty smell that even gets on your hands. I spoke with a gentleman in the butcher area about it and he admitted that he was aware and that they had chicken juice run down onto a heating element or something and they had not had time to clean it. This was the last week of September 23. I got my chicken today, first week of October, with online pickup and the chicken still had the funk on it.On the floor workers are kind courteous and helpful.Management at this store and/or corporate seem inept. Countless times I've been here and they have one regular line open with a cashier and lines at all the self checkouts while one whole bank of self checkouts are closed. Why do they even close them? Make up your mind. Either switch most of the checkouts to self checkouts with belts and have 1 or 2 traditional checkouts or man the traditional checkouts with cashiers. Shoppers are either capable of self checkout or they are not. Having self checkout lanes closed makes zero sense. We've had self checkout for long enough in general retailers. Figure it out!
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October 2023 by Michael Thayer
Stellar service. I’m so used to the service at the deserved negative star rating of Kroger at Polaris, that having an employee come and try to bag around me while I was bagging my own groceries blows my mind. Well worth the drive. Clean building, proper service, only issue is meat looks old. I don’t expect Kroger to ever have good looking meat. Please y’all keep doing what you are doing. Maybe your management could go mentor management at the Polaris store.
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August 2023 by Reviews Guser
Thank you, Kroger! I had no idea about the customer appreciation day! The free food, drinks, and raffle just made my day!!
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July 2023 by John Elliott
Love it ,here so often I might as well own stock.
