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April 2024 by J B
Drove 30 minutes to get a hat at the Sunbury Outlet mall. Says open til 9pm. Doors locked and closed at 7:44pm and guy standing at counter counting cash. No sign anywhere saying closed any earlier. Poor business.
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February 2024 by Lisa Upperman
Excellent selection and service.
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October 2023 by Kayli Kazee
There was a man who was working that kept talking about politics, it was a very uncomfortable experience overall
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June 2023 by Mandy Trujillo
Purchased a hat for Father’s Day. Best customer service I have received was from this location. Associate was there to help me last weekend and answered all my questions & showed me different styles. Great pricing too! Would definitely go back.
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June 2023 by Stafford k. Lipscomb II
My new home!
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November 2021 by Jaime Navarro
I just had to get a refund on 2 hats that I bought! I had the letters USMC on one and the symbol for my service which is an eagle, globe and anchor (EGA) on the other. There was a fray on the M and the eagle, globe and anchor was not centered and was to high! I get my hats from Lids all the time, so I know what I'm talking about! Hats from Lids are not cheap by all means, especially if you have them customized. But to get offended when I point out the discrepancies, is piss poor and unprofessional! I didn't push for a discount because I didn't want her to think that it was all for a scam. She did offer to remake them and if it wasn't for her attitude, I would have agreed! Someone like that doesn't belong in a retail store, especially having to work by them selves!
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November 2021 by Corey Clayton
The store manager Mary was so helpful. Greeted me when I came in and helped me pick out a new hat. She had a great attitude. Lids is a great addition to the tanger outlet mall.
