They claimed I didn't return my key fob for the rental. I know I returned it. They refused to look into the matter by viewing security camera footage and chose to charge me $500 for the missing fob.
October 2023
Tami is extremely rude and does not know how to speak to customers. Very unhelpful and hung up on me when I was trying to get my rental price adjustment because this location was trying to charge me $200 for a $80 rental. Tami was rude and nasty.
September 2023
Car was dirty and damaged. Clerk gave assurance that I would be refunded a day if I got back by 5pm. I was charged for the 2 days. Lied to, overcharged and dirty car.