Budget Car Rental has received mixed reviews from customers. Many appreciate the great prices and availability of larger vehicles, such as 12-passenger vans, making it a popular choice for events like weddings. Some customers have praised their customer service, especially on social media, where issues with reservations were resolved promptly. However, there have been complaints about unexpected charges, particularly regarding fuel fees, which could surprise travelers if they do not check their receipts. Additionally, some customers noted that the cleanliness of the vehicles could be improved, with reports of dirty windshields and scratches on the body. Overall, while Budget Car Rental is favored by many for its affordability and service, there is room for improvement in vehicle maintenance and transparency in billing.
Great price! Brand new SUV with only 7k miles on it! Fast and easy pickup & return!
January 2025
Couldn't be easier to pick up and drive away. Super friendly. Will rent from them again in a second
April 2024
Needed a 12 passenger van, and they had one available. Great prices and great deals. A little far from me, but it's ok. Not using for traveling. Just for wedding in September.
