Kroger is a popular grocery store chain that offers a wide variety of quality food and household products. Customers appreciate the store's cleanliness, organization, and the generally helpful and friendly staff. One reviewer praised a cashier named Mello for providing great customer service and engaging in pleasant conversation. However, some customers have reported experiencing issues with the store. For instance, one reviewer noted that the store no longer has an olive bar, and the prices are slightly higher than other nearby options. Another customer expressed frustration with the lack of availability of certain products, with items frequently being out of stock or no longer carried. Additionally, a few customers have had negative experiences with some of the staff. One reviewer recounted an incident where a bagger displayed an unpleasant attitude when asked for assistance, and the manager on duty did not seem to take the issue seriously. Another customer mentioned that the deli staff sometimes react negatively when customers pronounce certain items correctly. While Kroger generally provides a good shopping experience, some areas for improvement have been identified by customers, such as ensuring product availability, providing better customer service training for staff, and addressing any issues with the Kroger mobile app.
The young man who packed our groceries today talked to a friend the entire time and paid little attention to what he was doing. He layed a half gallon of milk on its side so it leaked in our car! He also bruised mangoes that we had carefully selected. I usually like this store but his supervisor needs to have a chat with... read full comment
July 2024
Went there the other day and they had everything I needing while providing great care to their customers. Mello was a great cashier and made great conversation with customers!
July 2024
They don't have the olive bar anymore,, it's a nice small store in Swanton Ohio prices are a little higher than most places but it's very clean and organized
