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March 2024 by Lynn cich
Very friendly and helpful. Rite aid definitely making improvements. Great to see changes. Ty.
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February 2024 by Lorilie Roche
Great people, clean and organized store. Pharmacist always available to answer questions & concerns re meds.
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February 2024 by Earleen Lee
I keep getting message to do mail order perscriptions... not within the year I have found 2 pkgs laying in our community and I delivered to them...why would I want to give up going I to my rite aid here in swanton I have spoke to them many many times on phone walked in and picked up prescriptions and there drive thru...if other local businesses in the area would treat people like they do they could learn a valuable lesson you rite aid out rank them all on any given day...thank you...you all have made swanton a better place
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August 2023 by Savvy Vato
My sister was sent home on hospice, she was transported by ambulance from the hospital, Knowing that she needed her pain medicine when she got to the house so hospice called in her prescription that way she could have it when she arrived went to go pick up prescription and lady at the counter told me they were leaving for break and I would have to come back I explained to her my sister just arrived at my house on hospice and is in a lot of pain and needs the meds completely disregarded and did not care one bit, told me I would have to come back and roll down the window on me. I had to return home to my sister in pain with no meds and wait an hour more. I wonder if they would do that if it was their sister?
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July 2023 by Nathan Rawlins
Terrible customer service. Would not fill order for 1 year old's impetigo cream. We currently have a baby with impetigo who has seen the doctor but Rite Aid in Swanton Ohio refuses to fill the order for us. Will now use CVS or local pharmacy.
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March 2023 by Keith Allman
Was rush hour and every one getting off work so was a little line for the drive through pickup, but went good
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February 2023 by karen wehman
The associates at the Swanton Rite Aid are caring and helpful. My only complaint is they are poorly stocked compared to other Rite Aid stores.
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December 2022 by Murphy Harrington
I've always chosen Rite Aid's, regardless of the extra cost, no matter where I've lived. But the people at this pharmacy are rude, and frankly, just mean. I just had my medications moved to this location and I'll be moving them right back out. Teach your staff some empathy.
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December 2022 by Jacob Embree
The older pharmacist , Ron has consistently been rude to other customers thank God I've never had to deal with him told one gentleman to find somewhere else when a dispute over Medicare came up also asked another customer why she just now has questions if she's been taking the medication for 6 years (pretty sure that one's a hipa violation )On a positive note the young lady that checked me out Hayley was very kind
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September 2022 by gene lesak
Store good, excellent, but survey MUCH TOO LONG
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August 2022 by Trish Hunter
So friendly and helpful. Pharmacy personnel was great! I was in and out before you knew it!Very happy with my visit!
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August 2022 by Cheryl Patterson
Have needed the assistance from the pharmacy for multiple reasons lately and they have been super attentive and helpful every time. Love my local pharmacy!
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July 2022 by Brandon Stacey
Honestly the the consistently rude lady in the pharmacy has us going elsewhere. Good luck when dealing with her.
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June 2022 by Captain Banks
Always friendly people here!
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January 2022 by Katelin Avis
This pharmacy can have scripts for 3 days and not fill them until you call and ask about them or go to pick them up. Almost every time I have a new script sent in, I have to call and check on the script or come to pick it up before it gets set to be filled. I usually get told that I am signed up for text notifications for when it's ready like that should make any difference in my script being filled in a timely manner. I understand I can't expect my script to be filled in 15 minutes, but I would think within a business day's time should not be too high of an expectation.
