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March 2024 by Amanda Valasek
I GOT FALSE INFORMATION. I have purchased from ABC for decades and I will never again. I understand product delays so I wasn’t hugely surprised it took 4 months to get my kitchen appliances, although I was told 2 months. And I was familiar with the frustrating experience that they don’t schedule a delivery window. Instead, you have to leave an entire day open. They say it’s a 4 hour window, not true. It’s a whole day and then they call about 40-60 minutes ahead of time. I was surprised I had to pay the credit card bill for financing when I didn’t have the product. So 4 payments and no appliances. But okay. But the really upsetting thing, I took a whole day off work to get my stuff only to receive an automated email morning of that my delivery was damaged so being canceled. Then no one called me to reschedule. I randomly received another email a week later. I called multiple times trying to figure out what was going on and the salesman was not the kindest. “I told ___ to call you but of course he never does.” If you supposedly know your staff isn’t going to call then why are you assigning it to them. It feels like no accountability. I had to take three days off work to finally get everything. The icing on the cake, I was told I would get a $900 rebate for my over $10,000 purchase. It was actually $400. $500 is a big difference. The salesman talks fast, spits out numbers left and right, and then your totally confused. And when you ask questions, it’s more of the same but this time with a “why aren’t you getting it” tone. Because I’ve bought from them for so long I just went along with whatever. After hours in the showroom I just didn’t care anymore. I bought a complete kitchen plus a refrigerator. I should have went to Home Depot. Look where blind loyalty got me. So very disappointed.
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March 2024 by Carolyn Flores
The sales workers are very kind also very helpful.
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February 2024 by Scott Hammer
It had been many years since I was last in ABC Warehouse and decided to stop in because I needed a new washing machine. Tom helped us out and was great at getting us what we wanted at a great price with no hassle.
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February 2024 by Taegan Alexander
Got a car starter. They gave a great explanation of each product, and it was installed very quickly. Very hospitable as well.
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January 2024 by Josh C
Purchased a car starter, suer easy, good price, sales guy was helpful. Able to schedule install at my convenience.
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December 2023 by Thomas Ferris
Was treated well and given excellent information about TV'S. I ended up buying 2 new Samsung televisions at a price that was comparable to my web searches. They even carried them out and put them in the car for me
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October 2023 by Barb Ginther
Gave me wrong stove discovered after we got it into our house had to take back to store was promised compensation had to go to store twice to talk with manager took over a month to get $50 bucks
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October 2023 by Denay mahony
The man who helped me was Richard Thompson. He is a very nice, honest and fair man. He explained everything and it was a hassle free purchase. The place is pretty clean and easy to get to. I would definitely go back and purchase from them again.
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October 2023 by Charlie Moore
If 0 star was a rating.. that’s definitely what I would give. I would’ve wrote a review sooner but I was giving ABC a chance to make their wrongs right. I recently leased a vehicle and just wanted to enhance my audio system as far as my volume. 3 weeks prior to me bringing my car in, I spoke to Rodney Williams whom I’ve known and worked with for years and I expressed to him EXACTLY what I wanted. He suggested I should changed out my door speaker and add an amplifier. I’m not the most knowledgeable about car audio so I put my trust in his word and that’s what I decided to go with. When I finally brought my car to get serviced Rodney then walked me to the customer service desk and spoke with a guy named Mike who said John who installs the audio was about to leave and made it clear he didn’t think the other guy who installs audio was good for the job I desired. Then all of a sudden the original job Rodney suggested was shot down and John recommended I get tweeters instead because tweeters would be what I actually was looking for and would give me that volume increase I desired. I asked John to step out to actually hear my music before installing anything because even though I’m not the most knowledgeable about audio I didn’t really think tweeters would increase the volume but John rest assured tweeters would do just like that even stated he knew for sure because he also has the same vehicle as me just an older model. He told me where the tweeters would be installed but never mentioned once that he would DRILL holes into my 70k leased vehicle. Leased or not, drilling holes into someones car is unacceptable and ignorant. At the very least the customer should be asked is that okay or they should state that’s the way they install music so one can accept or decline. I spoke to car stereo one and tas and both stated that was a unprofessional rushed way of doing the job and they simply could’ve replaced the factory speakers instead of damaging my vehicle. I honestly feel like it was a rushed job and a quick way to make a sale because John was about to leave and maybe him and Rodney needed the quick commission. However when I noticed they drilled holes in my vehicle I was told they could fix the holes by filling them and then another lie was that they could melt the plastic in some way. All lies. I then went into the store and spoke to John personally and was told I should’ve know that drilling holes was part of the install and I could either deal with it or they would refund me my money for the tweeters and install but they would not replace my pillars that they drilled holes in because I should’ve assumed drilling holes was apart of the job. This is all recorded and documented as well. I then accepted my refund and had them remove the tweeters that DID NOT enhance the volume. I was also told afterward tweeters aren’t for enhancing volume.. they’re just to make the sound clearer and Rodney even stated himself he was sorry and he knew exactly what I wanted and suggested I spend more money even though he lied to me just as well as John. Really bold. I then reached out to corporate and the hart line with little too no help. Basically I’m being told I have to take it on the chin because it’s my word against theirs but when I suggested they could look at the footage from 8/30/23 when I was in the store, that suggestion was ignored and you could hear crickets. ABC WAREHOUSE as a whole is a joke and they’re only out to make a quick buck by any means necessary. They ruined my car and really don’t think they should take accountability for it. Avoid this place for AUDIO for sure but just as a whole. Very dishonest and unprofessional. The photos are below of the holes and I may possibly have to pay for new pillars at the end of my lease and ABC thinks that’s on me because they thought it was smart to drill holes. Currently still waiting on the regional manager to call me. It’s going on 2 weeks now. DON’T DO BUSINESS WITH ABC WAREHOUSE AT ALL!
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June 2023 by Shaun Bell
Don't trust these people I bought a remote starter and a car stereo for my pickup a few years ago. They told me my remote starter had lifetime warranty and my stereo had 3 year warranty then today I want to go get them to repair my remote starter on warranty and they clam the is warranty is expired they're equipment will only work for a few years then it'll make it where your car does not start and then they want to charge you more to fix it don't do business with them on remote starter they are liars
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May 2023 by Bryon Perez
One of the best electronic stores in town , and my boy jon balla is the best custom car audio installer anywhere around here hands down....
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May 2023 by Ron Provo
Jon balla is hands down one of the best installers in NWO had a custom built box and subs installed very clean install and sounds great HIGHLY RECOMMENDED
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March 2023 by Abduallah Awwad
Great establishment! Very nice workers, awesome prices, and the best management I’ve seen in a business in a while! I got some awesome deals on everything I got for my new home, definitely will be back!!
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March 2023 by Yasmeen Awwad
The salesman I worked with, Aref was very professional and patient. He explained everything to me and helped me choose what was right for me and my family. I will definitely recommend him to friends and family!
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March 2023 by Norman Maix
Always a pleasure working with Mike, Dave, Bob and the crew! Highly recommend ABC Monroe St. Still wish the would bring one back to Oregon! ? Love my WASHER AND DRYER......
