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December 2023 by Larry F.
I wrote a long review telling of my trouble with the service department of this dealership In response to a survey I was sent after my car was there. Suffice it to say that the problem was misdiagnosed, repairs that were done did not correct the problem, no estimate was given for what was done and they charged me 1800 in labor for what Chevrolets own repair manuals says is a 2-4 hour job. No explanation of what All the labor was for. Dave white responded to my survey explanation by saying they wanted more info and wanted to make things right,Yada,yada,yada. Gave them my info even though it was obvious who I was by the detailed course of events of my "repair". Since that time I have heard NOTHING! (Almost a month)What they said was bs for public consumption. imho they never intended to contact me and most assuredly never intended to address my complaint.From other reviews it seems I am not the only one with complaints unresolved. Take my advice and find any other Chevrolet dealer Unless you enjoy being ripped off.
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June 2023 by Jarrid M.
After Al bauman of Fremont oh messed my first car up. I go to Dave White. My cousin is a dealer there and told me along with his supervisor that Al bauman is a joke. So my girl and I go to DAVE WHITE and all together that day we gave them 9k in cash that we got from selling our house but we also had negative rolled over from previous loan on one of the vehicles. We got these cars in December. Come January with txt to prove we let them know her radio screen and speedometer go out randomly. We even got a rental so they could "check it out". They told us nothing is wrong with the car. And that none of it will be covered. Today the Nissan still has the same issue. And the taurus won't even start now. They over charged us and they took advantage of us and they wont help fix the crap they sell. Take notes. Good luck. God bless.
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March 2023 by Chris D.
I've had numerous excellent experiences with this dealership. I still take my car there for repairs, etc and while the price is quite a bit more than other garages, the turnaround time and customer service, for me, make it worth it. Good folks and good products!
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March 2023 by Lynne C.
I will never ever bring my car today Boyd again nor will I buy another car from Dave White again. After their service advisor a young lady screamed at me over the phone no phone call back no follow-up they can kiss my butt! Horrible!
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January 2023 by Terry W.
I meant to write this review 2yrs ago. I bought the 2018 Yukon Denali from Dave White Chevrolet Jan 2021. I will say the customer service from sales to financing was excellent and appreciated. I do recommend DWC & the extended warranty that was offered was a great purchase as well. - Terry
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July 2022 by Daniel M.
Don't buy from this dealership. They are exploiting customers. They try to get your deposit, say they need a financing report before they will honor your deposit, and make you only finance through banks they get kickbacks from if you want to use your employee discount. Shady business practices all around.
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March 2022 by T F.
Purchase our new vehicle here and then everything went downhill. Their communication is terrible and they do not return phone calls. They love to place blame on everyone but themselves. I will be taking all future business elsewhere.
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November 2021 by Mike Dotson
Great service bill was excellent help
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September 2021 by Tiffany Inman-Schaffner
Went to dealership to test drive a few models and order a 2022 Chevy LTZ 2500 but was treated like we where a waste of time. Talked down to like we couldn’t afford it. VERY RUDE salesman. My advice for anyone looking take your money somewhere else if you want good customer service
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September 2021 by Tiffany I.
Scheduled test drive, when we got there was talked down to and treated like we couldn't afford to buy anything on their lot. I will take my 80k else where.
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September 2021 by Ethan Gibson
Recently purchased a truck from them. Excellent customer service and fair prices. I would absolutely recommend this dealership and wouldn’t hesitate to do business with them again!
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September 2021 by Tim R.
bought a used car trying to get stuff they promised to fix. i was put off then surprise you only had 30 days to get that done too bad we wont help you at all, then had issues come up under the extended waranty we cant get you in wont return call after call. oh finaly get it in and oh your in plenty of time but you passed your miles by just a few... so we wont do a thing for you even tho the deal put off seeing the car for to much time... would never deal with any of their out lets again god aweful..
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August 2021 by Nicholas Schiavone
Matt Malkuian in sales and Alexis in service are both great every time I bring my vehicle in! Highly recommend this dealership and service department!
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August 2021 by Tom R.
Service department is excellent. Kyle is my "go to" for all of my GM vehicles. Always do business with Jay Yoder in used car sales.
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April 2021 by Bill B.
I took my Chevy Malibu 1LT to Dave White Chevy for an oil change (I had bought my brand new Malibu there a. few years back). My DWC Service Advisor got my car back to the service technician even before my appointment time (I scheduled it myself, online). My wait was very short. In less than 40 minutes after I pulled into the convenient drop off bay, my oil change and tire rotation was complete! (Face masks required in all areas, and CoVid protocols were all in place, they even disinfected my car's interior before handing me back the keys.) The price was terrific! One of the best oil change experiences I've ever had! I highly recommend Dave White Chevy Service Center for an oil change, and multipoint inspections. I know I'm going to keep using Dave White Chevy for service! You should too!
