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March 2024 by Brett F.
Okay, so I've been hesitant to make this post. I am a regular lunch customer, minimum once per week, sometimes twice.I've noticed significant decline in performance. Not in the food, the food is still great, which is why I continue to order. However, the delivery service is getting really bad. I'll list my complaints:Delivery times... no longer freaky fast... minimum 30 min or longerCancelled orders... they call me back and tell me my deliver time has been updated to 2 hrs... do I still want to my order? They push me to cancel, ever after I placed order. 2 hrs, really? And this has happened more than just a couple of times.Forgetting items. They often forget to cut the sammy in half, always forget the napkins... annoying, but whatever. However, they often are forgetting my food. I'll order a few extra bags of chips to pack for work lunches through week... and they often forget them, and I paid for them. I call back, and they put a credit on my phone number... but when I go to restaurant to collect... they can't find it. They gave me a free sandwich... but I had A LOT of credits on my account from weeks of forgotten food.In general, with the prices as high as they are... and with the delivery fee now over $4!! It shouldn't be to much to expect better performance and results. Maybe, slow down a bit and make sure the orders are packaged properly before leaving, IDK?I still come back, but I really hope the performance improves soon.
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January 2024 by Susan Guyer
I've withheld leaving a bad review multiple times but this is becoming an every-time occurrence. Don't order delivery from this location unless you're fine with waiting an hour to 1hr 1/2 for your food
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January 2024 by Ann Vanepps
Highly recommend #12 with wheat bread turkey yummy. We are not a fan of the sub buns but love the wheat.
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December 2023 by Jamie Keblesh
This location has terrible delivery times. I have been waiting for over 45 minutes after my order so far with still no delivery of food. The driver left over 30 minutes ago and I was supposed to be one of the first deliveries.
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September 2023 by Jeff Coffman
A little
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June 2023 by Jen W.
Great service, freaky fast! This location is the only one I will go right now. Love Jimmy John's
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April 2023 by Thomas Sandy
Go anywhere else but this place. Horrible customer service, driver and "manager" were extremely rude and won't fix their mistakes and for $20 per person you can get a much better meal elsewhere. Will never return
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December 2022 by Michelle Fuhr
Very nice staff. My sun was perfect.
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October 2022 by Matt Turk
Went in to get the #10 without mayo add onion and got no onion with mayo because the two making my sandwich were to busy talking about something irrelevant to my sandwich
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October 2022 by Vicki Thompson
Fast and they're new sub is pretty darn good
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October 2022 by Mike
You standard Jimmy John's, and the staff is usually very friendly
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September 2022 by Neva Li
It is Jimmy John’s. Same sandwich, same great service, whatever the location!
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June 2022 by Breanna Nicole
Very good. Fast service and staff was friendly. (:
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June 2022 by CAUCASIANBOB PARVIN
Good same as every other Jimmy John's
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May 2022 by Paul smith
Really cocky manager when told order was wrong. I would not go again and sub was skimpy
