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October 2023 by Marc “K8MH” In Michigan
I have ordered from DXE for the last 10+ years. Living in MI, one thing that I always can count on, if an item is in stock, I typically have a 50-50 chance of getting the item the next day. 2nd day delivery has been the max time I have waited for an item to arrive, other than just one order that was direct shipped from the manufacturer. Great place to do business and they support the ham hobby as well.
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September 2023 by Bradford D.
I've purchased a few things from DXE in the past, but when it came to putting up my roof-level ham antenna (after years of procrastination) I needed some quality items and, well, frankly a lot of technical support and guidance. And when I realized I was on my seventh version of my antenna plan, it meant reaching out to DXE for that support. I contacted their technical support people and Tom KB8UUZ responded with factual, real-world suggestions and ideas on how to make my plans (and results) even better. As such, I've recently ordered over $350 worth of antenna mounts, clamps, covers, utility enclosures, and feed-through panels from DXE and I couldn't be happier. I might have found some of the items cheaper elsewhere, but for the responsiveness of the shipping, Tom's at-no-cost technical ("Elmer") support, excellent user manuals with loads of suggestions and details, and a very functional website that makes searching and purchasing super easy, it was all money well spent. I even screwed up the tightening of my stainless steel bolts and nuts by not using the right lubricant...and summarily seized a nut on some threads. Oooops. I contacted Tom to find out what I did wrong and he and DXE were gracious enough to send me new bolts, nuts, and washers to replace the ones I had damaged. Now THAT'S customer service and some great support of the amateur radio community (and inexperienced roof-level antenna hams like me.) Yes, the antenna is almost up and connected to my radio gear but not quite. And when it is up, I have DXE and Tom to thank! Five Stars for some great products and excellent technical support over the last month! Appreciate it. KF6PSL
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August 2023 by Michael
This place came highly recommended but I guess they don’t carry everything in store that is on their website. Kinda weird. Went for some network cable, was told they don’t sell network cable (even though they clearly have it listed on their website) so this place was a huge waste of time. You try to support the little guy, but was a total fail so off I go to Amazon I guess. Such a pity.
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August 2023 by Kevin Humphrey
I'm a Ham radio operator. DX has a great selection and their prices are almost always lower than their biggest competitor. Less than 48 hr delivery on everything I've ever ordered. Highly recommend!
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August 2023 by Garrett Surman
Dx engineering is great but why made it truly 5 stars was the staff. Greg went above and beyond to help me with some new equipment. He was very patient with me as I am a new ham and helped answer all of my questions and suggest the right equipment for my needs. I would have been lost without him and I very much appreciate his help. Greg you are the best and you deserve more than whatever they are paying you. Would recommend to anyone.
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August 2023 by Will
Opened a dx engineering credit card. Went to the store on 6/24/2023 bought Yeasu FT-DX 10. Price tag 1,400.00 Being a first responder who works 75+ hours a week. I had very little time to get on the air. I literally used the radio less than 5 hours at this point. On July 4th I tuned the radio on and noticed I no longer could connect to FT8 or any other cat controlled digital modes. The tx light keeps flashing until you unplug the cat cable. I replaced the usb cable with a brand new Trip lite. Reset radio, Uninstalled everything on computer. Still nothing on 7th which was my next day. Turned the radio back on now the external display was no longer working. After exusting everything I could do including buying an additional USB Cable and an additional dvi cable. I contacted dx engineering and got a response about how to troubleshoot. Radio is still not working. Contacted Yeasu, and they want almost 100.00 just to ship to them so they can look it over. Whether in a warranty issue who knows , if it's 90.00 per hr labor plus parts. I'm disappointed ,sick and in dismay. How a radio less than week old has so many issues. Also why in the world would I have to pay shipping for a manufacturer defect. I will post an update on what happens next. 7/12/23 Talked to DX Engineering, they are going to send me a label to send the radio to them to check it out. Guy was very nice on the phone. Radio was shipped back to Dx Engineering on 7-13-23. Update on 07-19-2023 received a new transceiver from DX Engineering. DX Engineering went above and beyond.
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July 2023 by David N
Always been very happy with my purchases and ship very quickly.
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April 2023 by Mike Dobson
In the past it's always been a great experience. This time the sales clerk didn't seem to know much and I ended up driving 65 miles back home and ordering coax from another place.
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December 2022 by Doug Bailey
Over a span of three days I placed seven orders with these great folks, and each order was shipped same day, arrived in good shape. Their website is a delight to shop on, and their customer service folks were knowledgeable, friendly and seemed focused on understanding what I needed. They've got my business permanently going forward. Thanks guys!
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December 2022 by Brian goodwin
I don’t want to give this company a bad review for one bad interaction. I received a chameleon antenna with a broken shield. Deployed it for the first time prior to my trip, found the insulation broken, called them to get it corrected. I told them I intended to use it on my trip prior to sending it back, I was told I would be charged a fee for returning a used item.That is completely bogus. It was used the moment I opened the package.I’m sure they will do right, I just am not happy with the interaction.Edit: I was called back and told they would be sending a replacement.
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December 2022 by Bill Holt
Great store and online resource for ham radio gear and parts. Quick delivery of orders, great selection, knowledgeable staff, easy to use website.
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October 2022 by Cory Gibson
Ahh the toy store. Lots of good things to satisfy my ham radio fix.
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October 2022 by CFD
I ordered a COMPACtenna NMO Mount Base Station Ground Plane COUNTERPSE-N from here just recently. When I received it today, it looks like & appears that it's not brand new. Instead, it looks & appears to have been preowned, used, taken down, packaged back up & shipped to me in this condition for full Retail Price of $109.95 when I did not see nor read anywhere that it was used or preowned when I was ordering it from DX Engineering.The Metal Ground Plane Radials are dirty, have Black or very Dark Green bits of Residue caked up on the very end of them and also have signs of Rust & Corrosion appearing on them too. They are not evenly flat, rounded or even smooth Metal on the bottoms and are not shiny new looking Metal Radials at all. They in fact do look to have been previously used & installed by another owner in the past & then shipped to me in this Kit. The Included Mast Clamps, Bolt's & Nuts that came with the Kit are sealed in a traditional Sandwich Bag which looks, seems strange to me & does not make me think in anyway, that this Product was received in Brand New Condition but instead, preowned used. Lastly, the Product Label UPC for this Product is Scotch Tapped to the Large Bag that this Product came in.Update:Thank goodness for COMPACtenna with my regards & concerns as for, I contacted them directly regarding the low, now so good quality of Metal Ground Radials that I received in my COMPACtenna NMO Mount Base Station Ground Plane from DX Engineering. He talked to the Machine Shop about my email to them regarding the Metal Ground Radials with my provided Pictures for proof. Thank goodness, he aggreged with me on the not so good quality of Metal Ground Radials after talking with & bringing it up to the Machine Shop and respectively agreed to Ship out to me free of charge, 4 New Ground Radials to replace the low quality, possibly used preowned Ground Radials that I received in my COMPACtenna NMO Mount Base Station Ground Plane Kit from DX Engineering.
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September 2022 by Maureen K
DX Engineering is the most helpful company I've dealt with in many years! I was interested in ham radios but didn't know what I needed, what would work in remote ******. After reading a ton of articles I knew that I was in over my head. So many nerds and not enough time! So instead, I called DX Engineering and was connected to Customer Tech Support. **** and ***** walked me through the entire purchase order, giving me suggestions about what I would need for the application I had in mind. I was appreciative that they didn't try to pressure or sway me into higher priced items (up sale) as I'm sure it was apparent that I knew little to nothing and it would have been easy for them to do. Shipping was reasonable and the delivery was fast, just a few days, which is great for Alaska! Packaging was excellent, lots of thick bubble wrap, thick cardboard, and items are double boxed and taped securely. Very nicely done. The products are very well made, no cheap junk, very high quality! I don't usually write reviews, but I am just super impressed. I order a ton of stuff online and this outfit is a keeper! They have won a devoted customer. And no, I'm not related to anyone at DX, or have stock in their company. Just a five-star review because they deserve it!
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September 2022 by Maureen K
DX Engineering is the most helpful company I've dealt with in many years! I was interested in ham radios but didn't know what I needed, what would work in remote ******. After reading a ton of articles I knew that I was in over my head. So many nerds and not enough time! So instead, I called DX Engineering and was connected to Customer Tech Support. **** and ***** walked me through the entire purchase order, giving me suggestions about what I would need for the application I had in mind. I was appreciative that they didn't try to pressure or sway me into higher priced items (up sale) as I'm sure it was apparent that I knew little to nothing and it would have been easy for them to do. Shipping was reasonable and the delivery was fast, just a few days, which is great for Alaska! Packaging was excellent, lots of thick bubble wrap, thick cardboard, and items are double boxed and taped securely. Very nicely done. The products are very well made, no cheap junk, very high quality! I don't usually write reviews, but I am just super impressed. I order a ton of stuff online and this outfit is a keeper! They have won a devoted customer. And no, I'm not related to anyone at DX, or have stock in their company. Just a five-star review because they deserve it!
