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March 2024 by Caleb Evans
Broke the downpipe off my exhaust during a brake inspection, tried to act like they didn't, then told me they would resolve it but since then NOTHING has been done. Friend of mine worked for them and has the absolute worst things to say. Guy at O'Reiley's across the street also worked there and has awful things to say. One of their techs started lowering the lift while their manager was under it!! STAY AWAY. These incompetent people don't know what they're doing. I feel stupid for even having them touch my vehicle.
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February 2024 by Dan Southard
It took some doing, but they got my tires mounted and on my truck. It just died and didn't start after they were ready to put it out in the parking lot. A week later I finally got spark back and was able to drive it home. Never complained about it being there and me fixing it myself. I recommend this store. The manager was really good about everything, she is a good manager. Won't let me share photos.
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February 2024 by Jessica Grzybowski
This place was the best and treated me so nice and got me in last minute I had a bad battery in my car and my car kept dying and I literally called them at 5:00 in the evening and they close at 7:00 and they were very busy as it is and they were extremely helpful and nice and they got me the cheapest price around town for the battery!! Was extremely happy with tire choice I feel like they did not rip me off or take advantage of me because I am a woman and don't know much about cars they were very fair with the price and we're very nice to me and like I said I was there last customer of the day and they got me in Chris and Nick were their names that helped me. They even gave me a charger to use for my phone while I was waiting and added oil to my car for free of no charge because they said my oil dipstick was completely dry!! Thank you again Chris and Nick from tire choice store number 0402 in tallmadge
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January 2024 by Samantha Patton
After a hectic morning and waking up to a flat I stopped to fill up air at a gas station and somehow broke the valve on my tire. I had no clue what to do and was right next door to Tire Choice so I stopped in to see if I could get some quick help with figuring out what to do next. The guys were absolutely amazing from the second I walked in. The customer service was the absolute best I’ve ever experienced. Nick and Chris took their time to help discover the issues and find the best solutions for me. They went above and beyond. Nick helped with my lights and fluids as well, not just my tire. I am so thankful for being close and being able to go to them for help. I’ll definitely be back and highly recommend!!
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January 2024 by Lineil Massey
I’m very satisfied with the service I received today prompt and courtesy. Well done. Thank you
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January 2024 by Brian Steere
Dee, Nick and Chris were awesome! Very knowledgeable and great customer service
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January 2024 by Reggie Crook
Good people
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January 2024 by Jordan Elder
Very helpful for what I need and for any issues with my car, they helped inform me right away!
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January 2024 by Julia Sartorio
I've never been anywhere else more helpful and honest than here. Got us back on the road in no time, no wait, and just all around exceptional service. Highly recommend! Will be back!
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January 2024 by Matt Snell
The assistant Manger was great and went over everything with me and the mechanic went over things to they go above and beyond I recommend you visit them they are awesome and my wheels are balance on my car now am happy
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January 2024 by Rhonda Wutrick
They helped me pick out the best tires for my vehicle and made me aware of a tire special which I was unaware of. The service was done in a timely manner and price was as quoted,
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January 2024 by Kyle Miller
I called in to to see if they plug tires. They sure do for $30 ???
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December 2023 by Kevin Black
I have been a customer there for years, they have always done a great job for me , i would recommend them if you need service done.
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October 2023 by Mustard Tiger_0
Worst most incompetent mechanic I’ve ever had the unfortunate experience working with. After purchasing a vehicle from Carvana I took it to my mechanic, it had a laundry list of problems that needed fixed. SilverRock forced me to take my vehicle here because it was in their network of terrible mechanics. I only had 14 days to return the vehicle to Carvana after many extensions they gave me waiting on this guy to simply take pictures and file the claim. After I repeatedly called him at the last moment he finally got the claim to silverrock & my vehicle was approved for the repairs. This guy had my vehicle for almost a month for basic repairs that should have taken 2 days at most. The day he called me to pick up the vehicle. He said he would be there till seven so finally I show up at 6 o’clock with the doors locked and the lights off having to go the following morning wasting more of my time. After receiving the vehicle back, not only did he forget to do three or four things on the list of repairs, but also got greasy handprints inside the interior and fluids all over the outside of the vehicle. It was absolutely disgusting.!!!! Also scratched our new vehicle and I’ve had to make a claim with their insurance company. To top everything off he didn’t even put the vehicle back together correctly, once returning home had found nuts, bolts, screws and his tools inside of the vehicle ( see pictures ) never have I had such a poor experience with a mechanic ! I will never ever do business with Carvana, Silver rock, nor this joke ever again 0 stars!!!!!!!
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October 2023 by Daddy D
Needed valve stems for all 4 of my truck tires asap. I called on lunch break, they got me in the same day. I was In and out in under an hour for a great price. Customer service start to finish was outstanding. They were polite, honest and proffesinal. Wouldn't hesitate at all to go here next time I run into vehicle work I don't want to do. Cool dudes
