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December 2023 by Jim Blair - Perpetual Evolution Designs (Perpetual Evolution)
Fantastic experience getting a title notarized today. Anthony is TOP notch! Very efficient, kind, handles a busy store w/ ease and made my visit very enjoyable. A++ customer service.
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December 2023 by Fred Ziegler
Anthony is outstanding. I came in to return an item and had the wrong place marked to return it. He was able to quickly change the location to this UPS store in a short minute and I was relieved to not have to go to a different location. He saved me time and money. T
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December 2023 by Willa K.
Gave them a second try after they shipped a package addressed to Lima, Ohio to California two years ago. This year, I sent three separate packages of FAMILY PAJAMAS to Florida and Ohio. The Orlando package was labeled incorrectly and sent to the wrong address in Florida although I provided an 8 x 11 address sheet on top of the packages. Went into the store and was told that I had to handle it through UPS corporate location because they are not really UPS. Or go online to the UPS Store customer service portal to file a complaint. "Then take the UPS out of your name if you're not a UPS" I say. I paid for them to package the items and ship. Found out that they put the big label I provided to them INSIDE the package instead of outside. The employee who prepared the package was too lazy to reopen the package when he didn't remember the address and just found the last Florida address he had. So, my niece and her family will not have the pajamas this year. Our hope is that the people who received the package and return it to UPS so it can be rerouted. DON'T USE THEM because it isn't their problem if something goes wrong.
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December 2023 by Edina Merkel
Anthony was friendly and helpful. I hope he can assist me again next time I go there. Very satisfied with the service I received. :)
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December 2023 by Quay Reed
Anthony, did an awesome job, on assisting me with getting my package out!!! I highly recommend him ..he has excellent customer service skills...and a nice smile.
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November 2023 by Hemanth Kumar
Anthony was very friendly and helped find the exact packaging and the correct shipping time for my urgent shipping needs. He was very polite and assisted with care.
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November 2023 by Allisa Hembury
Anthony was so polite and helpful. Every visit to this location has been AMAZING thanks to Anthony's knowledge and assistance!! Keep up the great work!!
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November 2023 by Suzanne Butler
Anthony is fantastic! He has the best customer service skills! He is a very efficient at his job and does his job very very well
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November 2023 by Sheila Rodriguez
Highly recommend this store everything looks super clean and organized. One of the staff members his name was Anthony went above and beyond to help me send my package. I was greeted as soon as I entered the door. I felt welcomed and taken care of. Even though there were a lot of customers, anthony was effective and fast, so I had no wait time at all. I’m definitely sending all my packages through here!
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November 2023 by Evan Hocter
I recently visited and had a fantastic experience. The staff was incredibly helpful and efficient. Alex went above and beyond to assist me, making the process smooth and stress-free. I highly recommend this UPS store for their excellent service and friendly team!
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November 2023 by Emily DiSalvo
Anthony was amazing ! So friendly and so helpful! Nice to see a smiling face now days! He got me in and out. I will always come to this location and ask for him for any of my ups business.
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November 2023 by Meghan Sara
Alex is an amazing team member, he is always so helpful, knowledgeable and patient when I am in store regardless of who he is helping or what task is at hand. He is a valuable employee to have on your team.
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October 2023 by Andrew Schwartz
These people were very accommodating. I didn’t realize I needed to package the item I was returning to Amazon, and the staff was very helpful and offered to package it for me. I had to pay for the box, but the staff member kindly gave me the price of the smallest box he could, which was just smaller than what he needed, just to save me money. Great experience!
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September 2023 by Krista Powers
Open until 6:30. States notary. Does not list notary hours. Wasted trip to this location then had to drive to another location to get paperwork notarized. Employee able to actually do it left at 3pm.
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June 2023 by Donna
Always clean great prices and wonderful kind staff the gentleman working his name was Alex and he was absolutely wonderful, kind, considerate and attractive.
