The Toy Store, a family-owned ATV dealership in Thornville, OH, has been serving the Polaris community since 1993. Known for its friendly and customer-focused staff, the store offers a wide range of products including Polaris ATVs, side by sides, slingshots, zero-turn mowers, trailers, and parts and service. Customers frequently praise the knowledgeable and helpful sales team, especially noting staff members who go above and beyond to ensure a positive experience. Many reviews highlight how staff members like Jeff and Thad provide exceptional assistance, offering clear information, great deals, and support throughout the buying process. Customers appreciate the store’s commitment to customer satisfaction, with some mentioning that they received personalized service, quick responses to stock requests, and thorough guidance on how to operate their new machines. The store’s service department also receives high marks for their promptness and willingness to help, even working on customers’ trucks and trailers to ensure they are street legal at no extra charge. Overall, The Toy Store is seen as a trusted and reliable place to buy ATVs, side-by-sides, and related equipment, with many customers planning to return and recommend it to friends.
Great service and experience! Would recommend to anyone.
June 2026
Thad took our original call and Jeff met us when we got there and took care of us. He was great. Thad was busy so only saw him for a minute. Jeff was very personable and fun to talk with!
June 2026
Jeff was amazing to work with. Had the UTV on the showroom floor that I was interested in and quickly quoted a competitive deal. Went back to purchase the following week and completed all paperwork in about 15 minutes.
