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January 2024 by Kayla Sherman
Great customer service and Eric is a great manager. Definitely recommend this store over surrounding areas
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September 2023 by Natalie Ardner
We've been having HORRIBLE service and coverage with Verizon. I think the manager's name was Eric - he was SUPER nice and helpful in getting us switched over to AT&T! We were in and out of there in less than half an hour. Already impressed with the quality of service and coverage over VZN. Great store ran by a great guy!
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August 2023 by Carol Joseph
That guy that works there is so rude & does not Attend to you he keeps you wanting is disrespectful & rude to customers I have now walked out twice as he has back chattedRude rude Person that has no respect to clients
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July 2023 by Constancia WR
Not crazy about this location. First of all, they have so many scent plug-ins that it's intolerable for more than a few minutes. I've given it three tries over the past year and it's always the same. Not as helpful as other stores, either.
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July 2023 by Marianna Jump
I needed a new phone and I’m no tech person! I got the best and friendliest help from Erik at the Tiffin, OH store. No question was too silly for him to answer and he transferred all my information from my old phone to this one, flawlessly! I went back the next day and an equally pleasant and skilled young man hooked up my phone to my car for hands free calling. I’m really impressed and pleased!
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July 2023 by RHONDA HOFFMAN
I went to the store to replace my daughter’s phone that stopped working. Not only did Eric take the time to try to fix it, but when he discovered it would no longer work, he thoroughly explained all of our options for purchasing a new phone. I’m the end, I purchased two new phones and accessories. He explained everything and was so kind, friendly, and patient as I had lots of questions and he always had the answers to put my mind at ease. If I could give more than a 5-star review, I would. I felt like I was his top priority when we were in there. Thanks for a great experience Eric!
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May 2023 by Jagger Gregg
Lady in the store worked a whole hour overtime just so that we could get our phones very much appreciated great store
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May 2023 by todd groves
Eric was absolutely fantastic. He stayed over an hour after the store closed to make sure everything transferred to my new phone anf I was up and running.
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May 2023 by Allie Marchant
Ashley and Eric were GREAT! They were super friendly and extremely patient answering any and all questions I had . Great customer service .
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February 2023 by Olivia Velasquez
Eric and Cody were absolutely AMAZING!! I have never had a such smooth transition with a provider! All my questions were answered. Everything was laid out clearly for me up front and honest! They both were extremely knowledgeable about the products and services being provided! Completely recommend switching to AT&T and visiting the Tiffin store location. Will be returning and recommending friends and family to switch over!
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February 2023 by Traunero Funeral Home
Eric was very helpful with my need for a new phone.
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February 2023 by Lisa Morton
The customer service was awesome at the Tiffin Ohio store!! Thank you so much!
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January 2023 by Brendan Reinhart
Bought my Galaxy S22 Ultra 5G from here, and they set me up with everything I needed. Even traded in my old phone, and the total was barely over 200. Great service team with a clean store. Highly recommend
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November 2022 by Brandi Wagner
Eric was very helpful with setting up a new phone and well as helping transferring everything from the old phone to the new one. Kristine also helped me pick out the best phone case. Both reps were very helpful in the transition to my new phone. I couldn’t have asked for better service!!!
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June 2022 by Lexi Keegan
Just updated my IPhone XR to a IPhone 13Pro Max. Thank you so much to Will and Shanna! They were amazing to work with! Made the process so easy! I was able to upgrade and get a new case and screen protector with ease! Thank you Tiffin AT&T for a great experience!!!