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January 2024 by Drew Croy
Knowledgeable, personable and prompt. You can't ask for more than that.
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December 2023 by Ron Hartley
Hit a giant hidden pothole(under a puddle) that destroyed a tire's sidewall. Sometimes you get what you pay for. So I didn't dare go to wal mart, I'd walk home 1st. My local Walmart has a habit of forgetting to tighten all the lug nuts. Happened Morethan once. I limped on down the road about an eighth of a mile on the rim at about 5mph. These great guys were glad to get me in right away. Started out just getting the front set replaced. Got notified as soon as it went on the lift that there was almost no tread on the back set, which I already knew. I didn't have any steel belts exposed and was going to push it till the spring. But the pothole got me first. Wound up asking if they had 4 of the same, they did. The whole ordeal was less than an hour. Very happy and satisfied with the outcome. Now I'm ready to drive in almost anything this coming winter throws my way.
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November 2023 by Pastor Jessie McDonald
I'm not happy with the service we received Saturday purchased a new tire and it went flat the guy said the rim was bent and still installed the tire knowing it was not a good idea. I called Monday morning and ask why did this happen and was told that it's not their fault the tire went flat when the tech that did installation seen it was a bent in the rim. The guy was rude and very argumentative and I explained to him that I did not want the conversation to go left this is very disrespectful I do not recommend this company Fremont you have to do better corporate needs to hold this shop responsible and accountable for their behaviors and actions the gentleman said he's been doing it over here 20 years and it's not his fault I thought customer satisfaction was still in the fact that this location but I assume it's not. (I, know the response is going to reflect on me and not them taking any accountability.) I must add that when I took the tried to a different hop come to find out the technician that works on the tire broke the sensor on the valve and also damage the valve that's what caused it to leak out air and they did not want me to bring the tire back for them to find out what the problem was the technician didn't even Notify myself or the manager that he accidentally broke the sensor in or damaged the tire air valve that could have easily been replaced by them
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November 2023 by Molly Weaver
Amazing experiences and quick service. Best option for what we need, from oil changes to tires and other work.
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November 2023 by Rusti Claydon
These guys are always great! Won't take my car anywhere else!
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October 2023 by kip mayes
$90 for a half synthetic oil change on my medium sized car. Definitely won’t be back. They got me in right away so I added a star.
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September 2023 by Todd Larowe
I've had great work done by them in the past and this time was no exception.
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August 2023 by Jordan Heflin
Monro really helped me when I had a piece of plastic hanging down from my car. Helped us get back on the road quickly. Thanks!
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June 2023 by Minerva S.
I have a classic car so I am picky about who works on it. Chris at Monro is amazing. Any time I need something done on my 69 Chevelle, he is my go to person. From radiators to oil changes, and from oil leaks to breaks....he knows what he is doing.
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May 2023 by Steve Steinmetz
Had a coupon for oil change n tire rotation just under $40 and of course my vehicle didn’t take that “certain” kind of oil. The guy did take $10 off but still came to $81 and did not even rotate the tires. So for $91 all they do is change the oil n filter??
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May 2023 by Shane Kimberly
They listened to my concerns and provided answers to them after the inspection. They also took the time to make everything was done correctly.
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May 2023 by Sadie Draper
Absolutely phenomenal!!! Thank you for still providing excellent customer service alongside great service.
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May 2023 by Jamie Huffman
Great service! Even fix my hood latch without asking!
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April 2023 by Brandon Lucas
Andrew at the front was great! Very personable and honest. We came in after we hit a random brick on the highway. We needed a new tire and they sent someone all the way to Marion to get a replacement tire…AND they were so quick to replace it and give us an oil change. Thank you for all of your help! Would totally recommend this location! Thank you all again!!!
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April 2023 by Suzanne Willacker
Thanks for fixing my car today. Absolutely wonderful customer service and fantastic employees.