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March 2022 by Katie Romanko
Working with Mel has been great! She is very thorough and has the ability to "***** down all these large terms that I don't understand haha.
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January 2022 by Kyle Garn
If you want to go through the financial process of applying for a loan and it being relatively stress free motto mortgage is the broker for you. The process was smooth and the brokers care about their clients.
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November 2021 by Traci Aman
Mel Frederick was and is the best!!!!! This lady was so patient with my more than anxious (annoying lol) husband. She answered ALL texts and calls! As far as buying a house goes she certainly made it as painless, quick and easy as possible. I am recommending her to everyone I hear talking about buying a house!We are truly thankful that she was with us through the ENTIRE process!Thank you Mel!!!
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November 2021 by Kelly Spahr
Mel was terrific to work with beginning to end. She was very responsive to questions (bless her, at all hours!) and explained things very clearly. The actual mortgage process went very smoothly.
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September 2021 by Jenna Zahn
I had the please of getting to work with Melanie Frederick! She was fantastic in every step of the way and if I'd ever need help again I would go to her any time. Highly recommend her and the company motto mortgage! Responsive and professional. Bend over backwards to help you get into your house whether it is day or night. Thankyou so much Mel! <3
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August 2021 by Mellisa T
So happy I went with Motto Mortgage! Melanie Frederick was fantastic to work with! Being my first home loan, she patiently answered all of my questions and diligently worked through the specifics of my case. I highly recommend working with Melanie!
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March 2021 by James Hornack
Melanie Frederick of Motto Mortgage in Tiffin Ohio was very professional and helpful when I wanted to refinance my mortgage. She gave me options, quickly and accurately answered my questions, and gave me great options to choose from. Melanie was patient and understanding when I was frustrated with the VA. She then arranged a conventional loan under better terms than I would have received with the VA. The process was simple, and the Document Portal was easy to use. Melanie kept informed of any changes, additional information needed, and worked with the mortgage company to get me the mortgage which exceeded my target amount of monthly savings. I was never out-of-the-loop, and there were no surprises. Closing was simple too, and only took a half hour. Ms. Frederick is highly recommended for those who wish to obtain a mortgage or to refinance.
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March 2021 by Cheryl Hoskins
Melanie is the best! She kept me up to date during the entire process. We closed when she said we would. One of the best decisions I’ve ever made. She is very professional and I would definitely recommend her.
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January 2021 by Rudi Feasel
Melanie was great to talk to and very knowledgeable! She answered all of our questions in great detail and even went through extra steps to be sure we understood everything. We came away from the appointment with all the information we needed to take the next steps to home ownership! Thanks Melanie!
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January 2021 by Wendy Gifford
Melanie Frederick at Motto Mortgage Unlimited was so great to work with through mortgaging our home. She always got back to me very quickly, she was super friendly and professional, and made sure that we got what we needed to get things moving along. I would recommend her to my family and friends. Thank you!
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January 2021 by Eric Cook
Melanie went above and beyond her duty when I came to my loan. I highly recommend her and this company. We are around a month after closing and Melanie text’s me still to make sure everything is going well. She takes her job very serious and she defiantly is not in it just for the sale. Thank you again Melanie!!!
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January 2021 by Pam Conley
Melanie was extremely helpful in making reverse mortgages make sense to me. It is something I have considered for a long time but haven’t been able to get a clear understanding of how they work. I would definitely go back to her if I needed more assistance or to consider any other type of loan. Great service!
