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February 2024 by Anas Blasi
I had an incredibly frustrating experience at this store and cannot recommend it to anyone. The staff's communication skills were severely lacking, making it difficult to get any helpful information. Furthermore, it appeared that they were not adequately trained or informed about the store's promotions and services, leading to a confusing and unsatisfactory visit. This lack of professionalism and knowledge significantly impacted my experience negatively. I strongly believe that the staff requires comprehensive training to meet the basic standards of customer service and to accurately convey information about their offerings.
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January 2024 by Richard Spencer
Great manager
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January 2024 by Tim Sturgill
Great place to work
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January 2024 by Aamani
Tim threatened a customer for trying to change their bill! said he was going to stabbb them! He’s horrible and needs to be removed!
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January 2024 by Bob Biller
Great manager and he is great with customers and puts people in there place when it needs to be done
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January 2024 by Kira Audrey
I went in to get an iPhone and the manager Tim (he’s the bald one who smells) spit right in my face and pushed me.
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December 2023 by Bev DeLine
Just driving by
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December 2023 by Jason Jones
Yall are the worst company i have ever dealt with ... i have been trying to get a phone unlocked for over 3 months now. And still no movement in it i never needed the service in the first place i only wanted the phone but it came with a free month so i was like of paid the phone off in full . And still nothing . I call customer service and they act like i have to pay a bill no you just need to unlock my phone
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December 2023 by Dennis Mcglothlin
Called Cleveland about a kidney transplant. While talking to the doctor. DROPPED CALL. now I was put farther down the list.
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September 2023 by Veronica Estrada
Amazing people Tim helped me so much
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July 2023 by Jack Vereen
These guys are awesome. The camaraderie in there was amazing. I got my phone and an amazing plan and I can’t wait to see what the Wi-Fi brings go T-Mobile you guys are amazing.
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July 2023 by Jeremy Stumpf
Very knowledgeable very friendly atmosphere. Would recommend 10/10 times. Best cell phone store I've ever been too!!!!!
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July 2023 by Dominic Reyes
Omg great customer service. Im new in town and tim made transfer seemless
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July 2023 by rosetta sturgill
My daughter has there internet and they r great customer service at the tiffin store
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July 2023 by selenafoxfire09
I was in there last week. Such nice people. My mom bought a phone and I got a NEW IPHONE 14!!! Plan on getting there internet soon.
