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January 2024 by Alexandria Risner
The ATM at this location consistently DOES NOT WORK. Every single Saturday/Sunday night, if I go to deposit cash tips I had made during the week, the ATM glitches and is down. Today, I didn’t make it into town till 2 and the bank closed at 12 (but it’s a weekend so I expected it to close early) and surprise surprise — the ATM doesn’t work yet again. I’ve been inside the lobby at this location one time and that’s just about the last time I’d ever like to go in, but when you can’t even access the “24/7 ATM” because it legit never works, there doesn’t seem to be another choice.I chose US Bank because I was between states a lot and the US Bank branches that I dealt with in Utah were consistently convenient, friendly and efficient. Never had a single issue with the ATM’s or really anything else until I found myself having to use the Tiffin Branch location.If you’re wanting a bank that has a good online app/interface, this one is a good choice. If you’re looking for a reliable branch, Tiffin is not it. Look elsewhere.
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July 2023 by Biles Beauty
Check had pay to order of myself & still no luck said I needed a birth certificate even though I had my drivers license I would never bank with them!
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July 2023 by Shana Grace
Lady was so very rude and the manager definitely don’t recommend u.s bank
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July 2023 by Tashana Biles Grace
Ppl are rude I advise go to a different bank
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January 2023 by Gina Kirwin
The reason why I am editing my post from last time is because everything changed with this bank. I had an issue with a check from my tutoring services and the branch themselves were nasty. How do you not know the check was fake and even though it was coming up as "unknown," you still try to deposit it into my account. The customer service was rude and my bank manager so rude and vague with the answers to my questions. They would not help me and they told me to call the fraud department and they will give me the answers. One teller who I will not name never acknowledged me and honestly I did not like the experience I had. I'm going to contact the corporate office and tell them my experience, but who knows how their actions will be. The fraud department was more friendlier than anyone else. There is no communication what so ever and you have to investigate yourself. I'm going to a new bank tomorrow after work. This bank needs to shut down. If you tell them where you are originally from they will kind of judge you which is wrong.Never go to this bank!
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December 2022 by angela forwalder
tiffin,ohio us bank atm didnt give my husband money he tried to with draw but said it did. he went inside the tellers were no help. called the number on debit card. this has happened several times with that atm & now my husand has to wait 45-60 days to get his money back. nice time to keep his money over atm glich at christmas time. do NOT recommend this bank
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July 2020 by Dreama K. Flanagan
Very polite people work there. My Dad banked there for many years. So if my Dad went there then they Have to be good!
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July 2019 by James Smith
Had an issue with a credit card, Banker sat with me for over 40 minutes to call the fraud department and get it figured out! Amazing customer service!
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March 2017 by Doc Phil
Friendly staff. Very helpful, never a problem.
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August 2016 by Jeremy Cripps
Excellent and easy parking and always V. friendly, knowledgeable, and helpful staff - much the best ban in town
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July 2014 by Kenosa Okafor
Good service
