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“Jordan went above and beyond to resolve my issue. Me doing a review doesn’t even come close to how much I want to show my appreciation and gratitude for her taking the time out to take extra steps to reach out to different individuals to assist getting my issue resolved. I truly appreciate you Jordan. Truist made an excellent choice by selecting you to represent them!”
“The employees at the Bridgeport Unified Bank are exceptional. They are always so pleasant and never have an issue with all of my questions. Thank-you for being taking the time to help me!”
“I am more than happy with the service given by Greg Wilson on Friday May 10th. He opened a new checking account for me and was extremely helpful with explaining the mobile app setup and how to navigate through it, being that I have never done this. I can say I walked away very informed and thankful that it was such a speedy and easy experience.”
“Liz Thompson was professional and competent. She took prompt action to solve a problem caused by dollar Tree running a check through twice. In fifteen minutes or less she had our money back.”
“Best bank in the world. No fees. No insufficient funds fee if account is remedied within 24 hours. Standby cash available with no interest!Insufficient funds fee just lowered from $36 to $15.”
“Great people, super friendly and always thinking of my kids. They always are very professional and punctual with emailing and visits to the branch. The team at this branch is family to our business and me personally.”
“I got a new phone over the weekend needed help setting up my on line banking, I walked into downtown office and less than 10 minutes later walked out with my app working for the two ladies and one guy that were working this morning a big ty very Pleased.”
“I have been with softite for 10 years or more. They will work with you if you have lost hours at work. They are the best!!!! Can't make a payment!? They will work with you. The best credit union ever! Thank you so much !!! 10 out of 10 would recommend Tami is a life saver ”
“I've had an account at this branch since 1977. It was convenient because I worked across the street. I don't often need to go inside or use the drive thru very often anymore. When I do, the employees are always happy to help. There is an ATM available outside for your convenience.”
“I had a problem with one of my account. There was money deposited in the account by mistake. I needed to have the money removed to balance the check book. The bank employee listen to the problem, did not try to explain the problem without first checking the paper work showing the problem. This required him printing out several account statements and canceled checks. He realized that he was not going to be able to fix the mistake that was made. He then had to contact someone else on the phone and explain to them the problem I had, which was not an easy task. This was time consuming for both him and me but at the end I was pleased that the issue was solved.”
“Went in on a Saturday and even though they were extremely busy, Leslie ( assistant vice president ) was so helpful and patient with us! Excellent customer service like this is the reason why we continue to bank with Chase!”
“I love this credit union. Always receive quick, personal service. They hold my mortgage and were so helpful during that process. They went ‘all out’ for me!”
“Debbie Starsociak at the Elm Grove branch is a perfect example of a trusted, hard working, local lender! She's personable, prioritizes our clients and their needs, and gets the job done effectively and efficiently. She is a wealth of knowledge, and will work to get you in a home, no matter what your situation is! As a local realtor, she makes my job easier. Thank you, Debbie!”
“Absolutely love this bank. They always are quick with their work, which isn't easy with banking as I have 10 years experience. There's an employee by the name of Tracey who is absolutely phenomenal, and she deserves a big raise. I love Main Street!”
“I've banked with wesbanco for a few years now and I have never had any issues.. but I travel a lot through different states and issues do arise in that situation.. I had an issue with my card getting declined and had a car in the shop I needed to get out that night..I pulled up to this branch and the closed sign was in the window. Granted, they just put it up.. but either way still closed. The teller there was a God send! She still helped me get a new card so I could get my car! Yes, she could have turned me away considering they were after hours, but she didn't. Thank you wesbanco and the wonderful customer service you provide!”
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“I absolutely love this bank and the people working here! Great service and they always inform me to the best of their ability all of my inquiries and never leave any stone unturned. Any issues I have that they can resolve immediately they do so, and anything that may take a while they let me know prior. Reccomend this place!”