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November 2023 by Anthony McAdams
Took some freshly powder coated 1974 vw westfalia rims in for some new tires. They had great a price for 4 new tires and took great care of the fresh powder coated rims. Not a single mark. Great service.
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November 2023 by Dwaine Maxson
They have been very honest and have good prices (not necessarily the cheapest but but not the most expensive either.). Their work is very well done.
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October 2023 by Josh Maxwell
Great service. The guys at the counter are friendly, knowledgeable, and really do a great job. They have very competitive prices and are upfront on all costs. I've been going with them for over 5 years and never even considered going anywhere else now
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September 2023 by Sheila Curtis
We normally only get oil changes here & have a good repair place. Took it in for an oil change, replace radiator hose & serpent belt. After last oil change they told my husband the belt needed replaced. The hose had gone out the night before. So decided to get it done at same time. They gave use prices all over the place. It started out at $85 for belt plus oil change & $160 for hose. When they were done it was over $400. Then they told use it needed an intake manifold & gasket, thermostat & seal & then would have to change oil again. Another $900. I had my doubts the carhas been running good. Took it to the place we’d been going to for years. They said everything was good didn’t need a manifold or thermostat. If you get a quote here, go get a second opinion. They’d have taken us for $900 & wonder now if the belt even needed replaced.
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September 2023 by Matt Sinning
Always friendly and professional. Great choice in Tipp for vehicle maintenance and tires.
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August 2023 by Floyd Gregg
Always great staff and fast service. Also oil changes are reasonably priced compared to other establishments.
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August 2023 by Kris
Always a pleasant experience. Very knowledgeable and TRUSTWORTHY. Having a mechanic that is honest is so nice
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July 2023 by Angel _
Went in for an oil change. On my way back to vandalia the underneath of my car started rattling/shaking while on the interstate. I came back to the shop, they took it away and gave me my keys back. I ask what was wrong, “we put it on backwards”. I have an appointment with my local Hyundai dealer to see if any damage was done. After bringing in my own oil filter and providing me with a $10 coupon, oil change was only $90. Dude was nice but do not trust these guys. I’m going to continue going to valvaline instant oil change in Huber heights, they are faster, cheaper and you can stay in your care while it’s worked on.
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June 2023 by Greg Gilbert
Very reasonable and efficient. Took my car in for an oil change. They pointed out some issues that I have or will have. Absolutely no pressure to get the work done...Just making me aware. They are very trustworthy.
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June 2023 by Scott Wintrow
Have used company for well over two years. I’ve taken a total of four cars there over the years. They’re the only ones that work on my truck and my Subaru. Proximately four weeks ago the air-conditioning quit working and then it started working again. Then it stopped again, and I took it in to Mussers. They supposedly replace something to do with the blower motor on the air conditioning. However, it’s stopped working again last week. They couldn’t find anything wrong. It started working again. So today I quit working again and I called and got Tyler who is the worst customer service guy you could possibly put out there he must know the owner or something but he’s worthless , but he told me that they couldn’t get me in till next week so I’d like to see him drive around in a hot car like I’m gonna have to do. When I was in last week, one of the other, Service guys told me that wWintrow if it goes bad again will get your will get you in and get it worked on well having to wait five days it’s not what I call i’ll find someone else to work on my cars and it won’t be Mussers
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May 2023 by Samantha Lapham
Always great service. Never a long wait. Very fair prices.
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April 2023 by Chad Dunn
Had me concerned that I need to replace my battery and told me the cranking amps were testing at less than 140 on a 660 cranking amp battery. Left with concern battery was going to die anytime. Went to battery shop to purchase for less than the $165 Musser’s quoted. Battery shop told me battery is testing perfect and it barely drops amps in test no need to replace.As being on disability, I was taking confidence in a service that I hoped to be simple. I feel like I was trying to be pushed over and with the inconvenience of back forward with companies and being on a fixed income I know never to go back nor recommend as I have being a local.Service: Oil change
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April 2023 by Doug Stewart
Very knowledgeable and professional Staff, They took care of my problem and didn't push any extra issues on me. I have a lifted 4 wheel drive truck which is hard to find anyone to work on, Needless to say they have the right tools for any special need, I would definitely suggest this business to anyone. They have repaired my vehicle twice now, And I'm very confident to say they will have my business in the future
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April 2023 by Dakota Linville
Tl;dr - price gouging and incorrect repairs with a smile.Went in for a diagnosis on why my car was shaking violently. They told me "FOR SURE it's your rims." Okay, no problem. They quoted me 1k for refurbished rims. I told them I don't care about them being OEM, that's too much for all thr options out there. I sent them an option for 440/set. They said they couldn't get those, but there's a similar set for oh *1k* I told them again, that's too much, I don't care about style, it's just a car. I asked them for the most reasonably priced set they COULD get, and it was a week before they got back to me. They told me on the phone 500/set and the invoice said 700. They told me balancing was included and the invoice again said otherwise. The final quote on the phone was 960 something, when I showed up to pick my car up it was almost 1200. Immediately after leaving the shop, the same issue was still apparent. The only redeeming factor is they were kind and friendly: top notch out of the shops in the area.Service: Tires
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February 2023 by Bryant Jones
They know their customers by name once you have came once or twice and not by looking at a screen. I walked in without calling and they immediately Knew who I was by Name. Mr. Jones what can I do for you even though he called me by my first name. Which I didn’t mind because it let me know that he actually remembered me and appreciated my business. He remembered the two or three cars I’d brought in off the top of his head and He (Sam) deals people constantly as do the rest of the staff. Who are great as well. Best in Tipp with the best quality and prices and customer service. Really good people. My Wives Grandpa brought me to you and I’m bringing my children to you. Much Love and Thanks for the Service.Services: General repairs & maintenance
