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January 2024 by PUSSIECAT
Been living by this establishment for several years and always walked by. Today I decided to go in and met Frank Aldridge, a quiet man but nonetheless a very kind, patient and thorough man!He Really took his time to make sure I was getting the BEST outcome!!If you're struggling like I was to find someone trustworthy to do your taxes, I highly recommend them!And the fee is very reasonable!! You just have to pay upfront ??☺️Thanks Frank!! I'll be back ?
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September 2023 by Michelle Venaziano
I have been going here for years, all of my family basically. Me and my kids were the last to leave, this year! My son who is in the MARINES, turned his stuff in the middle of January and still as of today Donna Russell does not have it done. We’ve heard excuse after excuse after excuse! Now you’ve lost 3 more customers.
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May 2023 by Dennis Cosgrove
Thank you so much for getting my taxes straightened out.Donna is the best.The ladies of All pro are All Stars.
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April 2023 by Tisha Lawson
I've been getting my taxes done by Nancy for years... Awesome and professional. Best to park on W Sylvania.
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March 2023 by Sue Krieger
Friendly and quick service. Answer all of your questions. Prices are very fair.
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July 2022 by Spencer Bic
I WOULD LEAVE ZERO STARS IF I COULD, IT WAS BY FAR THEE WORST EXPERIENCE IVE EVER INCOUNTERED WITH A BUSINESS. I SENT MY TAXES TO HER IN THE BEGINNING OF JANUARY SHE HAD THEM FOR OVER 6 WEEKS WITHOUT DOING ANYTHING ONLY TO HIT THE DEADLINE AND NEED TO FILE AN EXTENSION, HOWEVER SHE ACCIDENTALLY FILED MY INCOMPLETE TAXES INSTEAD OF MY EXTENSION! THEN I HAD TO WAIT WEEKS FOR THE IRS TO SEND THE TAXES BACK. THEN WAIT ANOTHER 3 MONTHS FOR HER TO DO A SIMPLE AMMENDMENT TO THE TAXES...IT NEVER GOT DONE!!! I TOOK MY MESSED UP TAXES FROM HER AND I WENT ELSEWHERE FOR SOMEONE ELSE TO CLEAN UP HER MESS. I DO NOT RECOMMEND YOU USE HER FOR YOUR TAXES. SAVE YOUR MONEY AND YOUR TIME AND GO ELSEWHERE!!!
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May 2022 by Randy Harris
Don't recommend this place. They're not up to date on things. Had taxes done on March 3rd, informed her on the mistake and she said she's never heard of it.. Its been 15 years ago when the IRS started the one time tax free HSA contribution. She knew nothing about. When we call shes never available and doesn't return our call. Still waiting for the amendment. They have no business doing taxes if they don't take the time to keep up-to-date!!
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April 2022 by Kayla Brown
Been going here for quite sometime. Always had a good experience until this year. I can’t get a email / call back from the lady who does my taxes. I’ve called multiple times. Sent multiple emails in regards of my tax return that I needed to clear up. I understand that everything is backed up with the IRS and the ladies in the office are very busy but, I would love a call back.
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January 2022 by John clark
This is the best place in Toledo to do your taxes i promise you,if you want to deal with people that have yrs of experience in doing taxes All Pro will get you the most money thier professionals Go see Jan tell her john clark sent you
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July 2021 by Zack Newland
I used to go to carol who was amazing and always did a great job. Unfortunately she has passed away and we now had to use Nancy which was a nightmare of an experience for my girlfriend. She dropped her taxes off on March 31 and is just now receiving them on June 14. After several phone calls to her she could never really give you any good information. We were told they were 2 weeks behind which is perfectly fine. I understand you can get behind. But not 2 and a half months behind and then make it seem like we are inconveniencing you when we have to call every week just to figure out what’s going on…. Long story short we will not be going back to Nancy. The only reason I gave them 2 stars is because of carol otherwise it would’ve been 0 stars.
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June 2021 by Deb Hannah
After numerous phone calls that Nancy never returned I never received my city tax return..it now past due... won't have her do my taxes again..
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May 2021 by dawn jones
Love Jan been going for a few years nowI'll never go back to a chain tax preparer
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May 2021 by Chris Outland
The best tax service accounting information available see Jan for sure
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April 2021 by Rev Paul Aduba
One of the best places to do business with efficiency...The all female business is professional in the business.They bring about kindness in their interactions with people
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April 2021 by Chaise Stark
My taxes were filed into my mother's account. I did not get my taxes or stimulus deposited into my account.