This AutoZone Auto Parts location sets a standard of excellence that others do not measure up to, with customers willing to drive past closer stores for its extraordinary service. Staff members are described as helpful, comical, and engaging, with high energy. Employees personally assist customers by pouring oil, throwing away trash, and performing outstanding car service. The district manager personally handles situations, generating abundant gratitude. However, delivery to a nearby shop can be slow, taking over an hour and a half for a short-distance delivery. At this location, staff are willing to help with tasks like a car lock that other locations refuse, attributing refusals elsewhere to laziness. The management is also commended for handling returns professionally when other locations would not, showing concern and a willingness to resolve customer issues directly. The team's strong, helpful personality makes this a preferred destination for auto parts and service.
Ordered online for pickup. Didnt check part numbers before leaving. Order picker was kind of snobby.
June 2025
Autozone on Cherry St. They looked up what I asked for, wasn't rude like the woman I dealt with on Dorr St. And I was able to buy my parts there and the lady Mgr was very helpful. I will drive a longer distance to Cherry St Autozone from now on.
January 2025
I was quickly served and given great counter service by Frank and the manager Jeffery, I would definitely come back again!