AutoZone W Alexis Rd in Toledo, OH is a well-known retailer of auto parts, offering a wide selection of new and remanufactured hard parts, maintenance items, and car accessories. Customers generally appreciate the store's organization and the availability of many products, which often allows them to find what they need without much assistance. However, experiences with staff vary; some employees are very helpful, kind, and quick to assist, such as those who test batteries and explain options efficiently. Others may lack knowledge about parts or seem less helpful, and a few customers have noted unprofessional behavior from staff, including inappropriate conduct and a lack of respect. Pricing can differ between locations, and sometimes items are cheaper online or at different stores, so customers find it helpful to check prices online and call ahead. While the store has friendly managers and helpful staff at times, some customers have experienced issues like not having parts in stock or misunderstandings with orders. Overall, AutoZone W Alexis Rd is a convenient place for auto parts, with friendly service from some employees, but it may require some self-service and patience due to inconsistency in staff helpfulness and stock availability.
Great customer service! The rep was so helpful. Thank you!
June 2024
I usually go to the AutoZone on Alexis Road, and they're always so helpful and very pleasant.
November 2023
Saul was so kind and helpful. I got my car’s battery tested, he explained my options to replace the bad one, and he installed it for me. All within a few minutes!