AutoZone W Alexis Rd in Toledo, OH is a well-known retailer of auto parts, offering a wide selection of new and remanufactured hard parts, maintenance items, and car accessories. Customers generally appreciate the store's organization and the availability of many products, which often allows them to find what they need without much assistance. However, experiences with staff vary; some employees are very helpful, kind, and quick to assist, such as those who test batteries and explain options efficiently. Others may lack knowledge about parts or seem less helpful, and a few customers have noted unprofessional behavior from staff, including inappropriate conduct and a lack of respect. Pricing can differ between locations, and sometimes items are cheaper online or at different stores, so customers find it helpful to check prices online and call ahead. While the store has friendly managers and helpful staff at times, some customers have experienced issues like not having parts in stock or misunderstandings with orders. Overall, AutoZone W Alexis Rd is a convenient place for auto parts, with friendly service from some employees, but it may require some self-service and patience due to inconsistency in staff helpfulness and stock availability.
I went in for a battery for my key fob and Kyle helped me and even changed the batteries for me! I’ve been to other stores before and I had to ask to borrow scissors so I could change it but Kyle did everything. It was quick and easy. Thankyou so much!
January 2026
Great store. One of the managers here helped me out a lot of times. Most notably when he got me an amazing deal on a upgraded battery since the one I needed was out of stock. Go in there, know what you need & you will have no issues. Good people here.
December 2024
Mike dennehy came out and installed my break light. Thank you!!! You are a life saver. Very professional and all around nice guy.
