-
February 2024 by Matt Mosqueda
I tried to return a simple 20mm socket today on 2/7 that was denied. I bought it yesterday 2/6. After trying to return it today (no receipt), I was told it couldnt be returned because it may have been taken from another location and now someone is trying to return it. The explanation makes sense initially, other than it was a credit sale with my name attached to the Cardholder Name and it could have easily been looked up in the sales report from 1 day ago.The poor review isn't because of the $8 return but because of the lack of initiative the employee had today to be helpful and offer assistance. Instead just said they couldnt do it, seemingly in order to get back to talking with other associates. It came across very disrespectfully & dismissive and I'll gladly shop at other locations from now on.
-
January 2024 by melinda hood
I had a great experience with Auto Zone. Joe was very friendly and knowledgeable. He replaced my battery with ease.
-
January 2024 by Judith Holmes
Went above and beyond for me.
-
January 2024 by Linda Reynolds
Great service, by Joseph. Installed head in minutes on my arrival. Another store wanted me to make appointment for next day service,,, not. AutoZone first
-
January 2024 by David Oravecz
Great team.
-
December 2023 by Doug Moore
Needed phone mount the gentleman assisted in finding proper fit for my vehicle. 2 ?
-
December 2023 by DeAngelo Maeshack
Great customer service. Kaitlyn was amazing with helping me
-
November 2023 by HonchoPoncho 1
Joseph K was very helpful. Very nice guy need more people like him around !
-
October 2023 by Colleen deprospero
Joseph K was so helpful in changing our batteries in our key fobs!!! He had a super great attitude and helped us tremendously!!!
-
October 2023 by spicer 008
I've got service really quickly. got two quarts of synthetic oil . He also came out and put the oil in the car ,very clean store, fast service..
-
September 2023 by ken carr
They have all of your automotive needs at a fair price
-
July 2023 by Tiffany Morgillo
My daughter's car battery died and was under warranty so I brought it in for a replacement. Mel B. helped me and was immediately incredibly friendly and helpful. She even understood my time crunch and worked with me to make sure I was taken care. When I came back to check on if the charge took, Mel saw me and went to get my battery right away. She checked the charge and informed the store manager (who was also very kind) that it was a bad battery and needed replaced. When I expressed to the store manager how helpful Mel had been she told me that Mel had actually just clocked out for lunch BEFORE helping me. I was never made to feel at all like an inconvenience or even made aware Mel was on lunch, she just waited on me with a smile on her face. PLEASE show her some appreciation. She is an amazing employee. ❤️
-
July 2023 by Alex Buniker
Won’t be coming back ; the last two times I’ve visited, joe k has been extremely rude and unprofessional. Drop the jokes. You sell car stuff, your not a comedian.
-
June 2023 by kate carew
My father needed to replace his front blinker bulb and was so grateful and delighted to interact with Mr. Krumm who was pleasant beyond necessity! He also installed the bulb for my dad and this was just so nice to hear about! Dad is grateful and mentioned this over Father’s Day dinner I felt compelled to rate and review :)
-
June 2023 by Mark Webb
Very helpful . Stopped at the Dorr street location employees are great there
